Natasha Belfield

A dependable team player seeking to learn more. I am currently a student aiming for a marketing position in the future. I bring 5 years of customer service experience within different customer service industry environments and have excellent people skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction.

I bring 5 years of diverse customer service experience, having worked as a Host at Little Vegas in Croydon, where I provided a friendly and professional first impression, addressed guest inquiries, and stayed informed about promotions and entertainment. As a Customer Service Agent at Commercial Collection Services in East Croydon, I handled 100+ calls daily, maintained GDPR compliance, and offered positive customer care, even during sensitive discussions. In my role as a Team Leader at Wickes in Wimbledon, I delivered excellent customer service, instructed teams on promotional offers, processed deliveries, and led daily operations to ensure smooth store running. My extensive experience has honed my ability to foster positive professional relationships and contribute to overall company success.

I recently started studying marketing at the University of London and thoroughly enjoying the experience. The course content is engaging and aligns with my career aspirations, offering a blend of theoretical knowledge and practical application.