Neville Coley

As an innovative and commercially focused Head of Retail, I am adept in building trusted relationships with business partners, affiliates and vendors to support the strategic planning and market presence of a range of home and technology products to remain at the forefront of competition. I am well known for utilising my strong analytical capabilities and robust sector knowledge to ensure short-, medium- and long-term visions are brought to reality and deliver impressive £multi-million revenue.

Change and transformation are areas in which I excel, directing operational improvements, process streamlining, team training and improving standards in multi-site locations to ensure companies remain sustainable and profitable in positive, challenging and uncertain times. I bring open and transparent communication abilities, working with individuals and teams to help them understand the “bigger picture” and obtaining buy-in and support whilst understanding the vital role in which they play. 

Customer centricity is vital to my ongoing professional success, and I embed this awareness and culture into teams to deliver consistently excellent and cohesive service delivery, providing high-impact customer service strategies that seamlessly improve reputation. I am keen to broaden my professional network, so feel free to contact me directly through LinkedIn and add me to your contact list. I look forward to connecting with you.

My background lies in directing sales, business development, affiliate partnering, retail property management, new product deployment/GTM, operations, teams, and processes to propel revenue increases while realising enhanced corporate success and productivity within fast-paced and complex retail environments. By establishing and implementing innovative business strategies, I excel at directing strategic enhancements to outperform objectives while communicating openly and productively with staff and management teams. I revel in supporting transformation and change across businesses as part of scaling and evolution for large enterprises or to drive stability in SME environments. 

Being known for my servant leadership approach, I coach and mentor professionals to achieve peak performance levels, outperforming corporate objectives while communicating openly and proactively with management teams to showcase ROI and delivery of sales accomplishments. 

I am confident I can contribute positively and significantly to the senior leadership team, providing insight into market conditions/trends to define and support future-proofed and continually improving business strategy and development programmes. With my naturally engaging approach, I am comfortable working across all levels of the organisational structure, and I aid company values, standards and ethos whilst bringing pace and perspective to discussions to execute rapid decision-making.

A level Mathematics and Physics