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Coventry
Nimesh Patel

Nimesh Patel

Coventry, Coventry

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About Nimesh Patel:

EXPERIENCED COMPLAINTS MANAGER

Experienced Complaint Handler and Compliance Assurance Consultant Specialising in complaints and customer journeys. Dedicated to ensuring customers receive fair outcomes. Able to deal with complaints from a range of sources, including FOS. Expert understanding of the FCA handbook and DISP rules.

Experience

Experienced Complaint Handler and Compliance Assurance Consultant Specialising in complaints and customer journeys. Dedicated to ensuring customers receive fair outcomes. Able to deal with complaints from a range of sources, including FOS. Expert understanding of the FCA handbook and DISP rules.

Education

  • CIPD Level 5 Associate Diploma in People Management and HR – in progress 2022 
  • Level 2 Award in Counselling Concepts | Level 3 Certificate in - Counselling Skills – Warwick Counselling
  • Jay Shetty Certified Life Coach
  • ICA Certificate in Compliance
  • BA (Hons) Economics – Nottingham Trent University
  • 4 A-Levels and 11 GCSEs

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