Olakunle Martins

A solutions-driven business analyst with over two years of experience inperforming business analysts’ tasks such as requirement elicitation, stakeholder analysis, gap analysis, process modelling, AS-IS, TO-BE, Business case, benefits review plan, use case diagram, wireframe, building websites, as well as working with cross-functional teams.

Big-picture thinking with a proven ability to work well under pressure and flourish in a fast-paced, customer-focused environment. An excellent negotiator and communicator who quickly builds a trusting and collaborative relationship with colleagues, stakeholders, and clients to remove impediments and produce excellent results. Exceptional problem-solving, leadership, time management, critical thinking, decision-making, and organizational skills that enable efficiency, productivity, meeting KPIs, and achieving business goals by working with various business analysis methodologies and applying appropriate techniques.

Key Achievements

▪ Elicited and documented requirements from stakeholders using different Techniques like focus groups, workshops, surveys, and interviews among others, thereby supporting over 20 live projects.

▪ Wrote clear user stories and acceptance criteria while also taking part in user story refinement thereby reducing development time by over 50% and increasing the team’s velocity during each sprint.

▪ Effectively managed and negotiated with stakeholders using the RACI matrix and eliciting necessary information from subject matter experts thereby providing adequate detailed information leading to cutting-edge changes and increasing project efficiency by over 15%
 

TRITEK CONSULTING, UK         ​                                   OCTOBER 2021– PRESENT

Business Analyst

I worked on multiple projects under strict deadlines, eliciting functional and non-functional requirements and turning these into detailed requirements. I carried out the task of a business analyst on the backend platform for a consulting firm in order to enable its team to follow up and convert potential leads. I also worked as a business analyst on a real estate platform project which enabled their agents to upload their properties.

Key Responsibilities

▪ Leading and facilitating requirement elicitation sessions using different techniques such as workshops, to capture the current business process and appropriate improvements and ensure delivery aligns with business expectations.

▪ Translating stakeholders’ business requirements to detailed technical requirements for a solution that aligns with best practice methodology with the appropriate use of Business Analysis artefacts such as use cases, process flow, documenting current and future states among others.

▪ Working independently on all aspects of diverse research, analysis, design, support, and development of business solutions, improving user experience while communicating and providing regular project updates to stakeholders.

▪ Documenting Epics, and User Stories with Acceptance Criteria using the GHERKIN Syntax whilst prioritising using MoSCoW in JIRA and Excel, following INVEST principles.

▪ Identifying stakeholders and supporting the Product Owner in ensuring engagement throughout the project lifecycle. Collaborating with the Product Owner to prioritize and groom product backlog using the MOSCOW technique.

▪ Inspecting the product progress at the end of every iteration (every 2-6 weeks depending on sprint) and having complete authority to review work done, or work that is not complete or which needs to be re-prioritised.

▪ Oversee software developer’s progress on applications and ensured that delivery adheres to practices maintained by the company and managed communication with stakeholders.

AUTOCHEK AFRICA, LAGOS, NIGERIA ​                                   AUGUST 2020 – SEPTEMBER 2021

Business Analyst

I worked on web development (front end and backend) improvement projects,conducting several tasks to improve processes and productivity. I performed the function of the lead business analyst on a car financing website, the software development made it possible for customers to start and finish their car purchase processes on the platform, and the software also enabled franchise dealers toupload their inventories on the platform while it also gave the customer experience team an overview of all activities on the platform.

Key Responsibilities

▪ Worked as a liaison among diverse stakeholders to gather and document business, functional and non-functional requirements via individual interviews, group sessions, and customer surveys.

▪ Participated in and often led agile ceremonies, such as sprint planning, stand-ups, show and tell, sprint reviews, and retrospectives as well as conducting presentations, demonstrations, and walkthroughs.

▪ Developed project backlog and sprint backlog from requirements and run daily sprints. Tracked and monitored tasks and team collaboration using agile toolsJIRA and Confluence for collaboration.

▪ Ensured the Product Backlog is visible, transparent, understood, and clear to all, and shows what the Scrum Team will work on next.

▪ Responsible for managing deliverables with all relevant parties during and throughout the project/sprints and managed the overall relationship between the business and IT teams to ensure all system improvements/change is delivered during the project/Sprint.

▪ Worked with subject matter experts to initiate change, recommending solutions that provided value and using the ADKAR model for change.

▪ Understood, captured, agreed, managed, and facilitated sign-off of business requirements by gaining a detailed understanding of the business strategic needs and the context in which the engagement has been initiated.

CARS45 LIMITED, LAGOS, NIGERIA ​​​             DECEMBER2018-AUGUST 2020

Territory Manager

I worked as a territory manager, providing leadership and on-the-field support for team members, onboarding over 520 new partners, setting up 22 new inspection centers and generating a business revenue of over $1billion.

Key Responsibilities

▪ Developed and implemented sales strategies that increased business revenue month-on-month by over 7%

▪ Achieved monthly sales targets by increasing the territory’s leads pipeline and increasing margins by over 5% month-on-month.

▪ Carried out and documented competitors’ analysis and industry research to improve company advantage and unique selling points.

▪ Recruited, trained, and mentored young employees within my territory on sales, relationship, and leadership skills.

▪ Managed over 50 center officers, attending meetings, making presentations, and providing leadership support to the team.

▪ Closely analyzed and documented business needs gathered during employee engagement and customer surveys while providing feedback to the management team.

▪ Planned, forecasted, and managed the monthly financial budget of the territory, identifying risks and issues to the business.

DEALDEY LIMITED, LAGOS, NIGERIA ​                                   SEPTEMBER 2014 – DECEMBER 2018

Sales Manager

I worked as a sales manager, making cold calls and moving leads from their conceptualization stage to their closure stage, supporting the business inincreasing its revenues, increasing its margins, and driving the territory to profitability.

Key Responsibilities

▪ Increased business revenues by signing up top merchants, facilitating repeat businesses, and increasing the business margins by over 35%

▪ Led the territory to profitability by increasing the number of premium partners on the platform and signing long-term partnerships.

▪ Designed and implemented marketing strategies to analyze business trends that cover every aspect of revenue projections.

▪ Carried out performance reviews in order to work on team members with weak points while supporting the optimal performance of every team member.

▪ Designed and implemented an automated appraisal system that highlights the training needs of every team member.

The University of Greenwich, Business School (London), MBA (Distinction – Expected). 2021 - Present

• Relevant Module: Managing Across Cultures – (87%)
• Dissertation: The Impact of FDI on the growth of startups and SMEs, 2020 – 2022.

University of Lagos, MA, International Law and Diplomacy (Second Class – Upper Division)

Lagos State University, BA (Hons) History and International Studies.