About Olha Yaitska:
A manager with ten years of experience delivering exceptional customer service for Ukrainian companies. Excellent interpersonal skills have influenced my aspiration to excel as a team member, drawing from my four-month hospitality experience and six-month English studies.
Experience
Front of house team member | Greene King Aug 2022 to Jan 2023
- Served guests focusing on hospitality.
- Provided an efficient, fast, and friendly experience for all guests.
- Supported team members in a busy environment.
Project manager | Reactor Jan 2020 to May 2022
- Led a team of developers in redesigning Education.ua and migrating TRN.ua to new sections, complete with an adaptive mobile version.
- Managed the projects and carried out the process from task setting to testing.
Head of sales department | Reactor Jan 2017 to Dec 2019
- Built a strong sales team by recruiting and training managers.
- Increased sales by 25-30% every year within three years.
- Quadrupled key customer base.
Sales manager | Reactor Sep 2014 to Dec 2016
- Increased personal sales by more than 20% annually within two years.
- Increased the customer base by five times.
- The number of personal sales was 60-70% of the total sales of the department.
- The best sales manager in the department for two years.
Sales manager | KLV Feb 2013 to Feb 2014
- Provided an individual approach in the photo wallpaper sales service.
- Repeatedly showed the best sales results in the department.
Receptionist | KLV Nov 2012 to Jan 2013
- Provided friendly and efficient assistance at the reception desk.
- Helped solve current office tasks and helped colleagues from different departments.
- Managed effectively, answered calls, greeted clients, issued orders, and processed payments.
Education
NESCol – English for speakers of other languages, CEFR level B1 — Feb 2023 to Jun 2023
Professional certificate online course – Google Project management — Dec 2022 to May 2023
University of Aberdeen – Project management postgraduate certificate — Sep 2022 to Jan 2023
Self-management training at GEBS — Jun 2019
Sales management online course at LABA — Jan 2018 to Mar 2018
Dniprovskyi State Technical University — Bachelor's degree in Slavic Philology — Sep 2007 to May 2012
Professionals in the same Customer Service / Support sector as Olha Yaitska
Professionals from different sectors near Old Aberdeen, Aberdeen City
Jobs near Old Aberdeen, Aberdeen City
-
Trainee Project Manager
Found in: Appcast UK C C2 - 2 days ago
Axess North Sea Aberdeen, United KingdomTrainee Project Manager (Hybrid Position) - Aberdeen · An exciting opportunity has arisen for a Trainee Project Manager to join Axess North Sea in Aberdeen. · The role is 37.5 hours a week, 8am-4pm, Tuesday-Thursday at our Aberdeen Office, with Monday and Friday being available i ...
-
Survey Supervisor
Found in: Jooble UK O L C2 - 1 week ago
Global E&C Aberdeen, United KingdomGlobal E&C have a requirement for a Survey Supervisor to join the team on a permanent basis in Aberdeen. As Survey Supervisor you will play a key role in ensuring client deliverables are provided on time, to budget and to client expectations. Reporting directly to the Survey & De ...
-
Graduate Maintenance Engineer Trainee
Found in: Jooble UK O L C2 - 4 days ago
SLB Aberdeen, United KingdomJob TitleMaintenance Engineer TraineeLocationAberdeen, Scotland, United Kingdom.About the companyWe are a global technology company, driving energy innovation for a balanced planetAt SLB we create amazing technology that unlocks access to energy for the benefit of all. That is ou ...