Olivia Bond

With a robust background in customer service and experience as a teaching assistant in a special needs school, i am confident in my ability to contribute effectively to your team.  

Over the past 6 years, I have honed my customer service skills in various roles including Customer Assistant at Tesco, Waitressing at Ottimo Italian Restaurant, Bartending at Nottingham Forest Football Stadium and Axe Throwing at Axed Nottingham. My responsibilities have ranged from addressing customer inquiries, resolving issues to providing detailed product information and ensuring an overall positive customer experience. These roles have equipped me with strong communication skills, a keen ability to empathise with clients, and a proactive approach to problem solving. 

In addition to my customer service experience, I have dedicated time to working as a teaching assistant at a special needs school. This position required me to support students with diverse needs develop and implement individualised education plans, and collaborate with teachers and parents to create and supportive and effective learning environment. My experience in this setting has deepened my understanding of patience, adaptability, and the importance of a personalised approach. 

BA (Hons) Degree in Criminology 

• Comprehensive curriculum 
• Research and Analysis
• Critical thinking and Problem Solving 
• Communication Skills 
• Ethical Understanding