Omar Ait Ahmed

Dynamic professional with 5+ years of cross-industry expertise in aviation, HR, and customer service. As a Junior Cabin Supervisor at Ryanair, I led teams of 15+ crew members, ensuring 100% compliance with safety protocols and delivering exceptional in-flight customer experiences. Previously, as an HR Manager at RPP Express Inc., I streamlined recruitment workflows, reduced hiring costs by £10K annually, and improved employee retention by 25%. My tenure as a Customer Service Agent at Facebook (via Majorel) involved resolving 200+ weekly client inquiries and mentoring new hires to boost team KPIs. Currently, I freelance as a Talent Acquisition Strategist, leveraging SEO and LinkedIn campaigns to build talent pipelines for clients like Skywing Careers Ltd.

English Studies | Faculty of Human Sciences BENMSIK, Casablanca (2019–2020): Focused on linguistics, cultural studies, and cross-cultural communication, with a thesis on multicultural team dynamics.

Baccalaureate in Human Sciences | Khadija Oum Almouminine High School, Casablanca (2020–2023): Graduated in the top 10% of my cohort, specializing in philosophy, history, and social sciences. Led student council initiatives, organizing large-scale events for 500+ attendees annually.