Pinal Shah

Period – November 2022 – Present Organisation – A & R Convenience Store Limited, Godalming, Surry, UK Organisation Profile – Off-Licence Store Role/Designation – Shopkeeper Roles &Responsibility: • Taking delivery of all incoming materials and reconcile with purchase orders • Track, document, and resolve any discrepancies on received orders • Ensure accuracy of the facility's inventory system by updating records of physical inventory totals, receipts, adjustments, and returns. • Keep up-to-date records of receipts, records, and withdrawals from the stockroom. • Responsible for packing, pricing, labeling, and returning supplies • Dealing with customers and providing a high level of customer service. • Responsible for stock rotation and coordinate the disposal of surpluses. • Managing staff, including recruiting, training and staff rotes. • Managing and overseeing shop operations, developing a routine for opening and closing. • Introducing standards for security, and ensuring that trading standards and health and safety regulations are met. • Keeping abreast of changes to the industry and market competition. • Responsible and accountable for all aspects of money, stock control, promotions, procedures and operations.

• Warehousing • Management • Communications • Order Processing • Money Handling/Management • Strong Customer Relations/ Service Skills • Telephone answering

EDUCATION • Bachelor of Commerce from Gujarat University Year-1996 • Diploma in Computer Applications (Master Computer Academy)