Prima Onukwu

Detail-oriented and proactive Virtual Assistant with extensive experience in customer support and administrative services. Proven track record of achieving high client satisfaction rates, with expertise in task prioritization, schedule management, and communications.

Customer Experience Officer
Community Development and Accountability Centre (CDAC)
October 2019 – September 2024

• Maintained exceptional visitor and community relations by addressing inquiries, resolving concerns, and delivering timely information, ensuring a welcoming and informative experience.
• Handled event planning and execution, including logistics coordination, space setup, and resource management, to meet event requirements and organizational standards.
• Managed transactions, including processing donations, handling cash, and maintaining financial records, supporting transparency and accuracy in reporting.
• Organized and restocked supplies to ensure operational efficiency and prepared necessary materials for meetings and events.
• Adhered to health, safety, and organizational guidelines, fostering a secure and compliant work environment.

Associate
Lola Bolarinwa & Co
May 2018 – June 2020

• Provided administrative and legal support through document preparation, including contracts, pleadings, and affidavits, ensuring accuracy and compliance with client requirements.
• Coordinated and took minutes for meetings as a Company Secretary, enhancing organizational communication and documentation.
• Conducted legal research and prepared briefs and legal opinions, supporting informed decision-making and regulatory compliance for clients.
• Managed client properties, showcasing strong organizational and multitasking skills in property management and customer service.

Ambrose Alli University BSc, 2010 – 2015

ALX Africa Certified ALX Virtual Assistant, 2024