raphael damasceno

Detail-oriented professional with a strong focus on user experience and extensive expertise in white box testing. Proficient in coding languages, version control systems, and bug tracking software. Demonstrates exceptional skills in test case designing, SQL proficiency, and test automation. Known for analytical thinking and a commitment to delivering high-quality software solutions.

Quality Engineer.

Builder.AI | London, England.

Oct 2023 – Present

Create test cases in Gherkin format to enhance test coverage and clarity.

Develop Python automation using Robot Framework with Slack

integration.

Manage QA tasks across multiple projects, ensuring high-quality

deliverables.

Identify areas for process improvement and implement effective

solutions.

Senior Quality Engineer - Automation Specialist.

SPOKE | London, England.

June 2021 – September 2023

Validate marketplace UI changes based on acceptance criteria (ACs).

Test APIs and automate processes using Jest and Supertest.

Perform Cypress testing for front-end user journeys.

Provide one-on-one and group knowledge-sharing sessions on new

features.

Lead process improvement initiatives to optimize workflows and

efficiency.

QA Engineer.

Everymundo | Remote – Rio de Janeiro, Brazil.

January 2021 – June 2021

Validate and optimize client marketing modules to drive traffic to

booking engines.

Develop and implement automation solutions for XML Sitemaps and

Robots.txt, ensuring page availability and enhancing the customer

purchase journey.

Maintain quality assurance through dimensional verifications using Jira,

CMS, and Excel.

Ensure traceability standards by capturing validated pages across

multiple browsers.

CERTIFICATIONS

& SPECIALIZED

TRAINING

ISTQB Foundation Level

Certification | BCS, The

Chartered Institute for IT |

London, England | March 2015

Test Analysis Program | FDM

Academy | London, England |

2015

Product Innovation Bootcamp

(IT) | Future of Work Lab | Quito,

Ecuador | 2018

LANGUAGES

Multilingual:

English

Portuguese

Spanish

French

Italian

Native

Native

C1

B2

B1WORK EXPERIENCE

QA Engineer.

Jobsity | Quito, Ecuador.

January 2018 – January 2021

Automate API endpoint validation using Robot Framework and Python’s

Requests Library.

Automate Android mobile testing using Appium.

Work within Agile SCRUM methodology to adapt to new requirements,

collaborating closely with developers.

Conduct acceptance testing with Postman and Java-based frameworks.

Maintain testing conformity using TestRail, Jira, Postman, and Jenkins.

Achieve 85% automation coverage through test case development and

traceability matrix implementation.

QA Engineer Lead.

Webcreek | Quito, Ecuador.

January 2017 – January 2018

Conduct end-to-end and functional testing for logistics clients (Shipware,

BLIMS, A PLUS) across multiple browsers.

Manage tasks using WorkDiary, Wrike, and Jira.

Automate website testing using Python, Robot Framework, and

Selenium, reducing validation effort.

Lead recruitment, training, and project allocation for QA team members.

Recommend and implement process improvements, including new test

plan templates, bug reporting templates, and automation initiatives.

Develop and maintain testing documentation, including defect reports

and test plans.

System Tester.

Macmillan Cancer Support | London, England.

January 2016 – January 2017

Perform end-to-end and functional testing for Macmillan donation forms

across eight platforms.

Use cross-browser testing tools to ensure compliance with donation

regulations.

Identify and report defects using Microsoft Visual Studio, Microsoft Test

Manager, and TFS (Team Foundation Server).

Provide detailed test breakdowns and estimates to senior management

and stakeholders.

IT Consultant.

The Automobile Association| Basingstoke.

January 2014 – January 2016

Support AA's IT transformation, testing new developments and device

updates on tablets and iPhone 6s.

Conduct on-field validation of devices with AA patrol teams.

Document and report defects in Jira while maintaining close

collaboration with management.

Train new staff on system onboarding and processes.

Analyze data across databases using SQL queries.

London Metropolitan University

Bachelor of Science in Computer

Forensics & IT Security

London | July 2014

Graduated with 2.1

Active Member of the Student

Representative Committee