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Rebecca Measom

Rebecca Measom

Customer Service Advisor

Customer Service / Support

Sileby, Charnwood District, Leicestershire

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About Rebecca Measom:

I have excelled in various administrative, customer service, event management, sales, and leadership responsibilities. This includes overseeing manager escalation queries, supporting and training Customer Service Advisors, coordinating international travel and calendar arrangements, authorising compensation, managing payment platforms, completing urgent tasks to deadlines and managing rotas – Moreover whilst ensuring high satisfaction levels, and maintaining strong relationships with clients, colleagues and manufacturers, and exceeding KPI’s.

Experience

  • November 2021 – Present: Customer Service Advisor • UKSM Trade • Rothley, Leicestershire
  • February 2019 – November 2021: Customer Service Assistant Manager • The Conran Shop • Syston, Leicestershire
  • October 2014 – October 2017: Executive Operations Coordinator • QADEX Ltd • Sileby, Leicestershire

Education

  • 2013 – 2016 - Loughborough College, Leicestershire − City & Guilds Level 2 & 3 Diploma in Business
  • AS Level English Language 2011-2013 - Rawlins Community College, Leicestershire − 6 GCSE’s − 2 BTEC’s

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