Rebecca Pollock

Communicator, facilitator and change leader with 3+ years’ experience supporting global organisations, including Microsoft, I put people and culture at the centre of transformation. Skilled in designing and delivering programmes, campaigns and workshops; I simplify complex change and make adoption engaging, inclusive and sustainable. A specialist in the intersection of storytelling and strategy, I develop frameworks that accelerate adoption while strengthening collaboration and belonging. Motivated by a people-first ethos, I bring clarity, creativity and empathy to projects that could otherwise feel transactional, ensuring change feels meaningful, energising and impactful at every level of the organisation.
 

Experienced Adoption & Change Management Consultant with 3+ years supporting global organisations, including Microsoft, to implement people-first digital transformation strategies. Skilled in driving engagement, designing and delivering workshops, and building communities that make adoption meaningful, inclusive, and sustainable. Specialist in Microsoft 365 and Copilot adoption, combining strategic storytelling, communications, and stakeholder engagement to accelerate change and measurable business impact.

Key Highlights:

Transparity (Mar 2025 – Present): Scoped, designed, and delivered adoption strategies for 25+ clients, boosting Copilot usage by 80% and creating scalable communication and training frameworks. Built and managed champion networks of 200+ members, and acted as a trusted advisor to senior leaders on AI-enabled change.

Microsoft (Sep 2023 – Present): Led global adoption projects for international clients, facilitating workshops for audiences up to 500, creating globally shared IP, and running training sessions for groups of 200+. Hosted an internal UK podcast (1,000+ views, CEO recognition) and contributed to sustainability and internal communications initiatives.

Microsoft Intern (Jun 2021 – Jul 2022): Supported global adoption strategy delivery, launched internal networking initiatives engaging 200+ employees, and established a 70-member programme enhancing employee experience, learning, and wellbeing. Hosted recruitment events for 250+ attendees.

Core Skills & Expertise:

• Adoption & change strategy
• Employee engagement & community building
• Workshop design & facilitation
• Storytelling & internal communications
• Stakeholder management (IC to executive)
• Microsoft 365 & Copilot expertise
• Framework development for scalable adoption

Oxford Brookes University | BA (Hons) Business and Management, First Class Honours (2019–2023)

• Dean’s List Award recipient
• Focused on business strategy, organisational management, and change leadership

Professional Certifications & Training

• Prosci Change Management Practitioner
• AZ-900: Microsoft Azure Fundamentals (Microsoft Certified)
• AI-900: Microsoft AI Fundamentals (Microsoft Certified)
• ITIL4 Foundation (ITIL Certified)
• Professional Coaching: ‘The Coaching Habit’ & BLOOM Coaching Course
• Enterprise Design Thinking Facilitator – IBM Certified