Richard Marshall

I'm currently seeking full-time work.

In this CV I have placed the more relevant experience at the top of the employment history section. I am looking for full-time employment.

References, grades and certifications are available upon request.

I am a volunteer first responder of Sea Search and Rescue over the weekends. I also enjoy coding, live music, scuba diving, jiu-jitsu, music festivals, online gaming and going to the gym/CrossFit. I also have a home recording studio.

Entry-Level Software Developer - Temporary - Part-time - Remote

Aphelion Last Chaos, Alicante, Southern Valencian, Spain. Feb 2023 to ongoing

• Part-time experience as a Junior Software Engineer for an online game company.
• Proficient in HTML, CSS, Visual Studio Code and extensions, Bit-Bucket, Jira, Git/Github Version Control, Command line, Trello Kanban board and Slack. Fundamentals/use of test-driven development and domain-driven design with JavaScript/React, PHP, MySQL and some testing with Selenium, Jest and Mocha.
• Able to develop a deeper comprehension of delivering software projects and transforming design specifications into viable technical solutions.
• GitHub documentation updates in adherence with policies and procedures.
• Complete experience in the software life-cycle, design, development, testing, revision and maintenance.
• Adherence to Scrumban methodology, participation in stand-ups, sprints, backlog reviews, planning, research and design. Allocation of ticket points and the completion of Jira assigned tasks.
• Ability to explain technical language in a non-technical way.
• The ability to identify blockers and work to overcome them by reading through documentation, researching online or asking colleagues for help.

First Responder SSAR (Sea Search and Rescue) Core Lifeguard - Volunteer - Part-time

Folkestone Rescue, Folkestone Sunny Sands/Harbour Arm, Folkestone, KENT. March 2023 to ongoing

• Sea Search and Rescue team member.
• Continuous lifeguard training and practice.
• Vigilance over a bustling beach, attending to the needs of the public, performing rescues promptly when necessary and addressing general safety queries.
• Proficiency and training in rescue, First-Aid and CPR techniques.
• Good maintained fitness level.

Entry-Level Software Engineer - Full-time - Hybrid

Holiday Extras, Newingreen, Hythe, KENT. Feb 2023 to Feb 2024

• Junior Software Engineer for one of the UK’s most successful travel and tourism companies.
• Proficient in HTML, CSS, Visual Studio Code with extensions, Bit-Bucket, Jira, Git/Github Version Control, in-house bespoke Cl deployment system (Docker), Command line, Trello Kanban board and Slack. Fundamentals/use of test-driven development with JavaScript/React, Node.js, Ruby, MySQL, Postman, Ace, MongoDB and some testing with Selenium and Jest.
• I started to learn how to deliver software projects, think conceptually and translate design requirements into practical/technical solutions.
• GitHub Documentation updates in adherence with policies and procedures.
• Beginner experience in the software life-cycle, design, development, testing, revision control systems and maintenance.
• Ability to explain technical language to a non-technical person.
• Adherence to Scrumban methodology, participation in stand-ups, sprints, backlog reviews, planning, research and design. Allocation of ticket points and the completion of assigned Jira tickets.
• The ability to identify blockers and work to overcome them by reading through documentation, researching online or asking colleagues for help.

Multi-skilled Insurance Sales Representative (Call Centre) - Full-time - Hybrid

Holiday Extras, Newingreen, Hythe, KENT. July 2021 to Jan 2023

• Assisting customers in selecting appropriate insurance products over the phone, demonstrating product knowledge, and executing targeted sales strategies.
• The handling of confidential customer information in adherence to data protection policies.
• Managing online chats to provide customers with holiday quotes, bookings, and amendments. Handling complaints, cancellations and customer queries.
• Collaboration within both remote and office-based teams.
• Use of bespoke internal systems vital to the company.

Entry-Level Developer / Managing Director / Tech Support IT Engineer - Temporary - Full-time

ORB Tech Solutions, Discovery House, Sandwich, KENT. March 2020 to July 2021

• Visual Studio Code plus extensions, HTML, CSS, Github version control, Command line and Agile methodology.
• Establishing a business that provided comprehensive support to remote locum prescribers for the NHS during the initial lockdown, encompassing equipment setup, network configuration, security implementation, Office 365 deployment, Active Directory management, license procurement, phone system setup, and utilisation of Zendesk and Datto and RMM services for IT ticket management.
• IT support tasks within an MSP business environment.
• Experience in a software design company, contributing to feature additions in a CRM system, and providing IT technical support, including networking, operating system installation, software management, troubleshooting, and updates.

Shift Manager - Full-time

Pizza Hut, 128 Sandgate Rd, Folkestone, KENT. Dec 2019 to March 2020

• Overseeing the staff and kitchen, managing orders and food preparation.
• Ensuring adherence to strict health and safety standards, C.O.H.S.S regulations and implementing daily and weekly cleaning schedules.
• Front-of-house and office duties, including operating computer systems, managing incoming calls, placing orders for supplies, handling cash transactions, coordinating with delivery drivers, and addressing customer inquiries and complaints.
• Managerial responsibilities within a fast-food delivery business.

Temporary Production Operative - Temporary - Full-time

Agencies: Red Eagle, One Recruitment, HR-Go Recruitment, Recruitment Solutions, Folkestone/Dover, KENT. Oct 2018 to Nov 2019

• Production lines and assisting technicians in a bustling factory setting.
• Meticulous attention to detail and meeting prescribed order quotas.
• Health and safety, including policies, fire safety, risk assessments, safe work systems, accident reporting, manual handling, ergonomics, machinery operation, personal protective equipment, hygiene standards, site security, and awareness of occupational hazards. First-Aid certified.
• Familiarity with production equipment such as conveyors, pallet wrappers, case sealers, pallet trucks, and safety knives. Proficient in operating Flexi and Counterbalance Forklifts with due care concerning site safety.
• Tasks include material loading, vacuum forming, masking, product assembly, packaging, and pallet movement using pallet trucks.

Entry-Level Software Developer - Temporary - Full-time - Onsite

ISS Global, 1-3 Waterloo Crescent, Dover, KENT. July 2018 to Sept 2018

• Experience gained as a temporary software engineer iterating intelligence management systems such as Dfuze Net for a private software company assisting government security forces worldwide, positively impacting public safety and saving lives.
• Contribution to enhance features in a browser-based .Net solution.
• Research, development and implementation in an API Maps solution for a customer requesting offline functionality.

Pub Staff - Temporary - Part-time

The Lands Micropub, 15 Worthington Street, Dover, KENT. March 2018 to July 2018

• Hospitality with a selection of quality beverages and snacks.
• Maintaining a friendly demeanour in a small to medium-sized establishment catering to locals, tourists and passers-by.
• Food hygiene standards.
• The Lanes Micropub was awarded the best pub in Kent multiple times through CAMRA (Campaign for Real Ale).
• Responsible for handling cash transactions and cashing-up duties for a family-run business.
• Deliveries and managing stock rotation to ensure freshness.

Reception/Admin and Temporary Assistant Manager - Full-time

Smile Dental Practice, Dover, KENT. Jan 2011 to Sept 2014

• Reception duties, key holder, and certified in first-aid. Responsibilities included cash management, appointment scheduling using computer systems (Kodak), front desk customer service, building security, and addressing customer queries and complaints.
• Occasional Temporary Assistant Manager duties under the Principal Dentist and Practice Manager. Building opening and closing, managing dental work unit allocation, payroll and working extended hours to meet operational requirements.

IT Technical Support 1st line - Full-time

BT Office, Dover Road, Canterbury, KENT. Three years of experience 

• Provided first-line technical support, resolving hardware and software issues. Deploying new applications, troubleshooting network problems, diagnosing and rectifying faults.
• Exemplary customer service, demonstrating strong interpersonal and communication skills, particularly adept at explaining technical issues to non-technical users.
• Experienced in dealing with broadband services during its early adoption phase and involved in sales and upselling initiatives.

Level 4 - Higher National Certificate - Computing and Systems Development - Pearson - Merit

East Kent College, Maison Dieu Rd, Dover, KENT

Canterbury Christchurch University, N Holmes Rd, Canterbury, KENT. Sept 2016 to June 2018

Units:

Object Oriented Programming, Database Design Concepts, Website Design, Project Design, Networking Technology, Computer Systems Implementation and Evaluation, Business Skills for E-Commerce, Employability and Professional Development.

Level 3 - BTEC - Information Technology - Pearson - Double Merit

East Kent College, Maison Dieu Rd, Dover, KENT. Sept 2016 to June 2017

Units:

Client-side customisation and Website Production, Communication and Employability Skills, E-Commerce, Networking Systems Security, Computer Systems, Information Systems, Organisational Systems Security, IT Technical Support.

GCSE’s

East Kent College, Maison Dieu Rd, Dover, KENT. Sept 2016 - June 2017

Maths C, English C, and Biology C.

Brockhill Park Performing Arts School, Sandling Rd, Saltwood, Hythe, KENT. Sept 1995 - July 2000

IT - B, English Lit and Lang, Maths, Art, Media and Double Science.