Richard Pluck

Customer-focused, solutions-oriented critical thinker with more than 25 years’ operations, team and project management experience across different divisions for Media organisations. Extensive experience enabled the development of sound business acumen and problem-solving skills as well as understanding of strategic planning and business growth strategies. Evidence of strong leadership skills, with a proven track record of managing, coaching and mentoring multi-disciplinary teams. Able to analyse data, identify trends and translate to practical insights which have been proven to have a significant impact on business growth. Pragmatic approach to issue resolution, change management and risk management, dedicated to providing exceptional service through hard work and determination. Reputation for continuous process improvements. Key focus on customer relationship management and stakeholder engagement supported by strong communication and negotiation skills. Proven track record of optimisation and delivery resulting with significant cost savings.

25 years’ operations, team and project management experience across different divisions for Media organisations. Extensive experience enabled the development of sound business acumen and problem-solving skills as well as understanding of strategic planning and business growth strategies.

Diplomas in Marketing, Logistics and Leadership