Rishi Mirpuri

With 13 years of experience running my own business, Love A Slice, I have gained a wealth of knowledge, skills, andprofessional contacts across all areas of business. I am now keen to apply these strengths in a new role, embracing afresh challenge. I have been described by colleagues and peers as dedicated, hardworking, a team player, detail-oriented,a strong communicator, and self-motivated – all qualities I strive to bring to every role. I approach my work with a positiveattitude and enthusiasm, and I am eager to contribute my broad skill set to a respected and well-established company. Ilook forward to a role that ofers both personal and professional growth, where I can succeed alongside the success ofthe team and the SKILLSorganisatio

I am an experienced pharmacy dispenser and business director with over 20 years of professional expertise in pharmacy, healthcare services, andoperational management. I am applying for the Patient Access Coordinator position because it represents an exciting opportunity to build on myhealthcare background, develop new administrative skills, and contribute to providing excellent, well-organised patient care services.In my current role at Locum Prime and my previous positions at Boots UK, I have gained considerable experience in frontline healthcare services. Myresponsibilities have included the safe supply of medicines, labelling, dispensing, endorsing, and managing prescription collections — all performedunder strict legal, professional, and clinical guidelines. I have consistently worked to ensure that every patient leaves the pharmacy feeling supported,informed, and confident about their health and medication. Through regular patient interaction, I have developed strong communication andinterpersonal skills, always showing empathy and understanding, especially when dealing with sensitive health matters.An important part of my role has involved working collaboratively with GPs and healthcare professionals, providing information and promotingpharmacy services that contribute to positive patient outcomes. This experience has strengthened my ability to work within a multi-disciplinary team,respecting different roles while focusing on the shared goal of improving patient care.Operationally, I have been responsible for managing dispensary services, ensuring accuracy, efficiency, and compliance at all times. I am highlyorganised, detail-oriented, and committed to minimising errors and improving service quality — skills that are directly relevant to patient accesscoordination, where the smooth and accurate handling of appointments, referrals, and patient enquiries is crucial.In addition to my clinical experience, I have held the role of Director at Love A Slice for over a decade, which has provided valuable management andbusiness skills. This position has involved overseeing the entire organisation, including financial budgeting, supplier negotiations, payroll, stockcontrol, marketing, scheduling, and staff management. Managing these responsibilities has greatly enhanced my time management, problem-solving,and multi-tasking abilities. It has also strengthened my leadership skills, as I have been responsible for recruiting, training, and supporting a team,creating staff rotas, and managing operational challenges.My experience managing administrative processes — such as employee schedules using Excel, maintaining accurate records, and overseeingpayroll — aligns closely with the organisational duties of a Patient Access Coordinator. Additionally, I am highly IT-literate, confident with MicrosoftOffice and planning tools, and capable of learning new systems quickly, which would be essential in a healthcare administration setting.I am particularly drawn to this opportunity because it allows me to transfer my patient-facing, operational, and administrative experience into astructured healthcare environment. I am passionate about making a positive contribution to patient services by ensuring appointments, referrals, andadministrative processes run smoothly. I understand the importance of confidentiality, attention to detail, and accurate record-keeping in a healthcaresetting, having adhered to these principles throughout my pharmacy and management career.What sets me apart is my unique combination of hands-on healthcare experience, leadership in a national pharmacy chain, and entrepreneurialsuccess in running my own business. This diverse background has equipped me with excellent communication, organisational, and problem-solvingskills. I have the ability to remain calm under pressure, prioritise effectively, and deliver consistent, reliable service — qualities that are essential forthe Patient Access Coordinator role.In summary, I offer:Extensive frontline healthcare and customer service experience within pharmacy and retail healthcare settings. Strong communication, interpersonal,and empathetic skills when dealing with patients, families, and clinical teams. Proven ability to manage administrative processes, staff schedules,financial records, and compliance. High level of accuracy, attention to detail, and organisational skills. Confidence in IT systems, Microsoft Office, andmanaging multiple priorities. Experience working within legal, professional, and health & safety frameworks. A positive, adaptable, and proactiveattitude, with a commitment to delivering excellent patient care.I believe my skills, experience, and motivation make me a strong candidate for this role. I look forward to the opportunity to contribute positively toyour team, supporting patients and clinical services in delivering outstanding care and service standards.

NVQ 2 Dispenser

NVQ Business studies