Rob Bose

CORE COMPETENCIES
• Magento & Adobe Commerce Cloud: Architecture, custom module development, optimisations, security best practices
• Laravel & PHP: Complex API integrations, microservices, high-traffic application development
• DevOps & Cloud: AWS, Docker, CI/CD pipelines, Kubernetes, continuous integration and deployment
• Systems Architecture & Security: API security, server hardening, identity management, best practice governance
• Cross-Platform Marketing & AI Automation: Integrations with eBay, Amazon, Shopify, OnBuy, marketing campaign automation
• Project & Team Leadership: Agile methodologies, stakeholder management, vendor collaboration
• Backend Optimisations: Nginx/Apache, Redis, Varnish, Opcache, MySQL performance tuning
• Multi-Channel E-commerce: Stock synchronisation, order management, marketing workflows
• Strategic Growth: Delivering revenue impact through platform scalability and operational efficiency

PROFESSIONAL EXPERIENCE
Pavilion Web (2023 – 2024)
Role: CTO & Lead Solutions Architect
Team Size: 30+ Staff
• Laravel Integration & API Development: Spearheaded the build of a custom Laravel – Magento platform integrating APIs for print product facilitation, driving profitability from £136,000 to over £2.6 million within 8 months.
o Engineered robust workflows for order management, inventory synchronisation, and data security.
o Oversaw cross-functional teams (developers, product managers, marketing) to ensure seamless deployment and rapid time-to-market.
• Multi-Channel Marketing & AI Automation: Incorporated AI-driven tools to segment customers and automate marketing efforts, improving conversion rates and reducing manual workloads.
o Deployed machine learning modules for targeted promotions and personalised user experiences.
o Developed cross-platform marketing solutions (social media, email campaigns) with integrated analytics.
• Security & Governance: Established data protection protocols, implemented identity management, and enforced compliance standards across development pipelines.
o Introduced best practices for ongoing system auditing, incident response, and DevSecOps alignment.
• Project Highlights:
o Print Products Platform: End-to-end integration with external print APIs, ensuring real-time updates, cost efficiency, and full life-cycle management.
o Operational Excellence: Collaborated with leadership to define KPIs, track project milestones, and maintain budgets.
 

Reason Gaming (2019 – 2023)
Role: CTO | DevOps Manager | Full Stack Developer
• Platform Development – Playerforge Provided a comprehensive tournament management solution, leading all aspects of stack development.
o Architected backend services for large-scale concurrency, ensuring minimal downtime and robust infrastructure for gaming events.
o Integrated AI-driven analytics to profile player performance, enabling targeted marketing campaigns.
• E-commerce & Marketing Integration: Unified multi-platform sales channels (merchandise, digital content) for streamlined user experiences.
o Oversaw cross-platform marketing, including SEO, influencer collaborations, and paid ad strategies which are due to launch in 2025.
o Maintained end-to-end security, encompassing payment gateways, customer data protection, and continuous monitoring.
• DevOps & Infrastructure: Built and managed CI/CD pipelines to reduce deployment times by over 50%.
o Implemented scalable container-based architectures using Docker, Kubernetes, and AWS services.
o Delivered a 99.99% uptime rate through proactive monitoring and swift incident resolution.
• Key Achievements:
o Agile Project Management: Drove iterative development with distributed teams, aligning technical outputs with evolving business needs.
o Innovation & Scalability: Integrated advanced caching (Redis, Varnish) to handle peak loads seamlessly, ensuring a frictionless gaming platform.

Wispville Limited (2017 – 2019)
Role: CTO | Magento E-commerce Manager | API Developer
• Magento E-commerce Overhaul: Directed the complete design and build of totalbodycare , adopting Magento as the central hub for multi-channel sales.
o Integrated three Clapham pharmacies (on-premises stock) with eBay, Amazon, OnBuy, and Magento, streamlining dispatch and inventory in real-time via custom Magento APIs.
o Drove marketing initiatives, including on-page SEO, PPC ad campaigns, and advanced retargeting through data-driven insights.
• Custom Plugin Development: Authored Magento extensions for automated stock syncing, dynamic pricing, and advanced shipping logic based on location and pharmacy stock levels.
• DevOps Strategy & Cloud: Rolled out AWS-based solutions, employing load balancers, CloudFront CDN, and RDS for high availability and performance.
o Ensured security hardening with encryption, firewalls, two-factor authentication for Magento admin, and continuous patch management.
• Financial & Operational Impact: Boosted site traffic, improved page load speeds, and significantly increased online revenue through data-backed marketing campaigns.

Previous Roles & Early Experience
• Foxhound Ltd (2012 – 2015), Hardware & Software Technician
o Conducted component-level repairs, operating system installations, and BIOS configurations.
o Provided end-user support, diagnosing issues, and implementing solutions quickly and efficiently.

EDUCATION & CERTIFICATIONS
• A-Level Qualifications: Chemistry (A), Biology (B), Physics (A), Mathematics (A)
• GCSE: 11 subjects including A* in Chemistry and Physics; A in Mathematics
• Additional Technical Certifications/Training:
o Magento Certified Developer (in progress or completed, if applicable)
o AWS Fundamentals & Architecting on AWS (if applicable)
o Laravel Workshops or Online Courses (if applicable)

TECHNICAL SKILLS
• Backend Development: PHP, Laravel, Magento, Node.js (intermediate), MySQL
• Frontend: HTML, CSS, JavaScript, responsive design principles
• DevOps & Cloud: AWS (EC2, RDS, S3, CloudFront), Docker, Kubernetes, Jenkins, Git
• Server Management: Nginx, Apache, Redis, Varnish, security audits, SSL management
• Microsoft Ecosystems: Azure AD, Office 365, Intune, Azure deployment
• Marketing & Automation: Google Ads (ROAS optimisation), AI-driven segmentation, cross-platform email campaigns
• Security & Compliance: PCI-DSS, GDPR, vulnerability scanning, encryption, incident response protocols

KEY PROJECT HIGHLIGHTS
1. Pavilion Web Print Integration
o Built robust APIs for real-time print product rendering, resulting in exponential profit growth.
o Oversaw a 30+ person team, bridging technical and business requirements, ensuring timely delivery.
2. TotalBodyCare Multi-Channel Integration
o Centralised inventory from three pharmacies and core warehouse plus eBay, Amazon, and OnBuy to Magento.
o Created custom plugins for stock, dispatch, and marketing automation, streamlining operations and growing online sales.
3. Playerforge Gaming Platform
o Designed a full tournament management solution, scaling to thousands of concurrent users.
o Implemented advanced analytics and AI for real-time insights, marketing personalisation, and stronger player engagement.
4. AI Automation & Marketing
o Developed ML-driven segmentation tools for targeted promotions, cutting marketing overhead and boosting conversion rates.
o Introduced cross-platform campaigns (social media, email, affiliate programmes) under a unified analytics framework.
 

ADDITIONAL INFORMATION
• Interests: Fitness (daily gym), coding exploration, and automotive mechanics. Enjoy investigating emerging technologies such as AI-driven data analytics, DevSecOps best practices, and next-generation e-commerce platforms.
• Languages: English (native)

 

Achieved strong A-Level results in core STEM subjects—Chemistry (A), Physics (A), Biology (B), and Mathematics (A)—and an excellent set of GCSE grades, including A* in Chemistry and Physics, multiple As, and distinctions in ICT and Physical Education.