Robin Fussell

Innovative, creative, optimistic, pragmatic, resilient, disciplined, trustworthy, honest, selfless,and an adaptive learner, who strives to exceed expectations in the roles that they are responsible for.

A professional, who has over 18 yearswork experience in various industries, who is able to negotiate and use diplomatic skills internally and externally, to build strong working relationships and achieve efficient processes, whilst maintaining ambitious, high standards of customer service.

My sole purpose in life is to thrive on helping and supporting people, whether as a customer or colleague or someone in need. My job satisfaction comes from providing exceptional customer service, exceeding objectives and targets, as well as seeing people happy and reaching their full potential.

My recent education arises from work-based qualifications, on-the job training and evidence of being competent at various skills or using various systems/processes. Please see a few examples from my CV below.

December 2022: Certificate in Call Centre & Customer Service

November 2021: Level 3 Certificate in Emergency First Aid at Work

January 2020: Level 3 Diploma in Exercise Referral (Medical)

October 2019: Level 3 Diploma in Personal Training

I also possess A Level and GCSE's:

• A Level Business Studies (B), History (D), ICT (D), AS Level Accounting (C), English Language & Literature (D). 
• GCSE English (BB), Mathematics (C), Science (C), Business (A), RE (A), ICT (B), Design Technology (C), French (C), 

I also undertake further CPD opportunities, when they are available:

• Medical Terminology, Cancer in the Workplace, Outlook: Managing a Busy Inbox, Excel: Advanced Features, Getting Things Done, CPR & AED, Trello for Managing Your Tasks.