
Robin mawhinney
Retail
About Robin mawhinney:
I am a friendly approachable person who can work both independently and as part of a wider team. Through my recent work experience at Marks and Spencers I gained invaluable experience in a busy retail environment, where I was able to expand my customer service and retail skills. I am able to adapt to new work environments quickly and pride myself on always completing tasks to a high standard. During my time at Marks and Spencers I was able to use my initiative in the mens and kids clothing department to reorganise certain sections such as schoolwear to make the section easier to navigate for the customers. I am also a creative individual so I think with a creative mind and this allows me to come up with creative solutions to problems or bring a unique perspective. I also have further work experience with B&M where I learnt more about stock rotation, health and safety and attending to customer needs. Finally, I'm an incredibly organised individual who is also punctual and always on time.
Experience
Customer Assistant (Prince’s Trust) | Marks and Spencers
March 2024
- Customer Service
- Products and Features
- Selling Techniques
Store Colleague(Jobstart Scheme) | B&M
November 2021
- Cash handling
- Digital skills with store tech
- Store Product placement
Floor Assistant (Work Experience) | The Phoenix
June 2018
- Customer facing environment
- Stock rotation
- Cardboard baler machine usage
Education
Cullybackey College | GCSE
September 2013 - June 2019
- 8 GCSEs including English and Maths
Worldhost | ICQ Level 2 Award in Principles of Customer Service in Hospitality Leisure Travel and Tourism
September 2023
Restaurant Academy/NRC | Food Allergy and Intolerance Training / FSA Food Allergen Training
September 4th 2023- September 27th 2023
Restaurant Academy/NRC | RSPH Level 2 Award in Food Safety and Hygiene
October 2023
Springboard/Guinness | Learning for Life Hospitality and Tourism Skills Training Programme
November 2023
Prince’s Trust | First Aid
April 2024
Cullybackey College | Level 2 Certificate in Personal Development and Employability Skills
August 2019
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