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Ronaldo Hazizi

Ronaldo Hazizi

Project management

Marketing / Advertising / Public Relations

Glasgow, Glasgow City

Social


About Ronaldo Hazizi:

I am 22 years old and I graduated this year on tourism and events management at Glasgow Caledonian University.

Experience

WORK EXPERIENCE

 

Bartender/Barista | Babs Restaurant, Glasgow                                                 October 2021 to present

 

  • Delivering excellent customer service and created loyal customers.
  • Delivering quality drinks and coffees to customers in a responsible manner.
  • Serving customers in a timely manner.
  • Maintaining full knowledge of all menu items, contents and preparation methods and made recommendations.
  • Working effectively under high pressure.
  • Performing closing duties including cleaning and sanitising.

 

Bartender/Barista | Prezzo Restaurant, Glasgow                                  February 2020 to September 2021

 

  • Greeted customers and took orders
  • Remained guest-focused in order to provide an excellent customer service.
  • Prepared alcoholic, non-alcoholic, coffees and other beverages for customers in accordance with the standard recipes on a timely manner. 
  • Worked effectively under high pressure.

 

 

Head Waiter | Lindos Royal Hotel, Rhodes, Greece                  June 2018 to August 2019

 

  • Took customer orders and delivering food and beverages.
  • Made menu recommendations, answered questions, and build relationships with the customers.
  • Performed any other duties as assigned by the Management
  • Managed to work effectively under very high pressure.

 

UNIVERSITY PROJECTS

 

Online Game Night Event

 

  • As a group of six event managers we managed to effectively host an online event for charity purpose by selling all 30 tickets available.
  • As the production and logistics manager I managed to effectively coordinate all the online activities by ensuring everything was on track. Additionally, I managed all the expenses and the income of the event by making sure it was profitable.
  • All in all, the online event was held successfully, was profitable and the attendees were fully satisfied with their attendance.

Education

EDUCATION & QUALIFICATIONS

BA (Hons) International Tourism and Events Management - Glasgow Caledonian University, Scotland, UK     2019-2023

 

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