About Ronaldo Hazizi:
I am 22 years old and I graduated this year on tourism and events management at Glasgow Caledonian University.
Experience
WORK EXPERIENCE
Bartender/Barista | Babs Restaurant, Glasgow October 2021 to present
- Delivering excellent customer service and created loyal customers.
- Delivering quality drinks and coffees to customers in a responsible manner.
- Serving customers in a timely manner.
- Maintaining full knowledge of all menu items, contents and preparation methods and made recommendations.
- Working effectively under high pressure.
- Performing closing duties including cleaning and sanitising.
Bartender/Barista | Prezzo Restaurant, Glasgow February 2020 to September 2021
- Greeted customers and took orders
- Remained guest-focused in order to provide an excellent customer service.
- Prepared alcoholic, non-alcoholic, coffees and other beverages for customers in accordance with the standard recipes on a timely manner.
- Worked effectively under high pressure.
Head Waiter | Lindos Royal Hotel, Rhodes, Greece June 2018 to August 2019
- Took customer orders and delivering food and beverages.
- Made menu recommendations, answered questions, and build relationships with the customers.
- Performed any other duties as assigned by the Management
- Managed to work effectively under very high pressure.
UNIVERSITY PROJECTS
Online Game Night Event
- As a group of six event managers we managed to effectively host an online event for charity purpose by selling all 30 tickets available.
- As the production and logistics manager I managed to effectively coordinate all the online activities by ensuring everything was on track. Additionally, I managed all the expenses and the income of the event by making sure it was profitable.
- All in all, the online event was held successfully, was profitable and the attendees were fully satisfied with their attendance.
Education
EDUCATION & QUALIFICATIONS
BA (Hons) International Tourism and Events Management - Glasgow Caledonian University, Scotland, UK 2019-2023
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