Roque Clemente

Dedicated professional with hands-on experience managing daily administrative processes, while providing outstanding levels of business and customer service support.

Key Abilities:

• A competent leader of teams, adept at monitoring employee productivity, and confirming compliance with company and industry regulations.
• Applies exceptional interpersonal, communication, and negotiation skills across all levels of business, builds a strong customer service ethos, and maintains positive working relationships.
• Expertise in administration management, customer care, receptionist, helpdesk, data entry, taking notes, and all aspects of office support for the delivery of exceptional HR and operational standards.
• Proven track record of accurately coordinating all customer service and administrative tasks, troubleshooting, providing simplified explanations of complex office problems, and working closely with multiple teams.
• Organised and efficient at setting, and achieving goals, with the time and project-management capabilities required to fulfil assignments and objectives in accordance with client and company requirements.

My current position as a Production Coordinator and previous varied positions such as Team Leader,  Office Administrator, and Senior Operation Advisor along with the extensive supervisory training will attest to my natural abilities to manage, plan, organise, and carry out procedures associated with administration and business activities. I held responsibility for interfacing with customers and senior leaders across multiple departments to build consensus and initiate productive change. 

Master of Business Administration (MBA) Degree