
Rosanna Rozi
Customer Service / Support
About Rosanna Rozi:
I am an experienced and highly organized professional with a strong background in reception, administration, and customer service. Having worked in Front of House roles and various administrative positions, I excel at managing day-to-day operations, coordinating schedules, and ensuring a seamless experience for both clients and colleagues.
I pride myself on my ability to communicate effectively, adapt to fast-paced environments, and maintain a positive attitude. My experience has equipped me with exceptional problem-solving skills and a keen eye for detail. I thrive in roles where I can contribute to team success while delivering excellent service.
I am now seeking a position where I can bring my skills in organization, multitasking, and professionalism to support a dynamic team and further develop my career in reception and administration.
Let me know if you’d like me to tweak anything!
Experience
Experienced in front-facing roles, including Front of House (FOH) at OXA, with expertise in reception, administration, and customer service. Skilled in managing schedules, handling inquiries, and ensuring smooth daily operations. Background in building strong client relationships and providing high-quality support to teams. Additionally, entrepreneurial experience in the beauty industry, offering services such as hair extensions and gel nails. Highly organized, adaptable, and focused on delivering exceptional results in dynamic environments.
Education
Completed a Business Administration Diploma, equipping me with strong organizational, communication, and administrative skills. Additionally, earned a Higher Education Certificate in Biology, enhancing my analytical and problem-solving abilities. This combination of qualifications has provided a well-rounded foundation for roles requiring precision, attention to detail, and effective coordination.
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