
Sally Medd
Customer Service / Support
About Sally Medd:
I am a friendly, reliable and highly organised Media and Communications graduate with a passion for helping others. Over the past few years, I have gained strong experience in fast-paced, customer-facing environments where professionalism, empathy and confidentiality are essential.
I am skilled in Microsoft Word, Excel and Outlook, and thoroughly enjoy learning new systems. I pride myself on being someone who is reliable and remains calm under pressure. I am looking to build a long-term career in healthcare administration.
Experience
Sales Consultant – Ann Summers
Provide professional and confidential customer service in a fast-paced retail environment, regularly handling sensitive and personal enquiries with empathy and discretion. Responsible for managing digital order systems, processing transactions accurately, and maintaining clear records. Demonstrate strong communication, time management and organisational skills while supporting colleagues to ensure smooth daily operations and a positive customer experience.
Education
BA (Hons) Media and Communications – University of Leicester (2:1)
Developed strong written and verbal communication, organisation and research skills through studying media theory, digital communication, and public engagement. Gained experience in managing multiple projects, meeting deadlines, and presenting information clearly — skills that have transferred directly into effective workplace communication and administration.
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