Sarthak Rajore

An independent and self-motivated engineer graduate with proven and tested problem-solving engineering & management skills. A strong link between theory & practice in bachelor's & masters seeking job role in PM.

Sigma AI, London                                                                                            March 2023 - Present Transcriptionist 

• Transcribing foreign languages to English where at least 270 templates get converted to English phrases per hour. 

• Listen to recordings and transcribe those recordings to text files, ensuring the accuracy of the transcribed text. 

• Understand details of client requirements regarding formatting and notation. 

• Complete transcriptions on time, reviewing grammar, punctuation, and spelling before submission. 

• Remain familiar with the latest transcription software and recommend upgrades or enhancements if necessary. Ensure typing skills are honed and remain sharp by completing typing drills regularly and correcting any errors or inaccuracies in a timely manner. 

Arro Coffee, London                                                                    November 2022 - January 2023 Front of house 

• Greeting customers, serve beverage, receive and process payments while complying health and safety regulations. 

• Maintain stock, take orders while paying attention to the details, communicate customer feedback to managers. 

Granger and Co., London                                                           September 2022 - October 2022 Front of House 

• Enquire about the guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests. 

• Up-hold, cross-sold and recommended additional items to customers to grow restaurant sales. 

• Delivered exceptional, friendly and fast service to process high volume of food and drinks orders at peak times. 

The Union, London                                                                                  July 2022 – August 2022 Front of House 

• Resolved customer queries and problems using effective communication and providing step-by-step solutions. 

• Enhanced working relationships by participating in team-building activities. 

• Demonstrated consistent hard work and dedication to achieve results and improve operations. 

The Bull, London                                                                                       March 2021 – April 2021 Front of House 

• Enhanced working relationships while participating in team building activities. 

• Performed additional tasks to keep dining room running smoothly. 

• Assisted in providing friendly, relaxing and professional environments by going the extra mile to assist customer needs. 

Gaucho Restaurant, London                                                  November 2021 – December 2021 Front of House 

• Collaborated with internal teams to maintain the smooth process of the restaurant by assisting them in food serving while maintaining proper health and safety measures given by work guidelines. 

• Handled approx. 300 customers per day, delivering outstanding quality of customer service. 

• Dealt tactfully with difficult customers and handled all customers’ complaints with professionalism, recognised by senior management. 

Workaway Organisation                                                                                  July 2019- July 2020 Workaway Volunteer 

• Worked across different business areas including: Sports; Basketball Coaching, Construction; Construction planning and electrician and decorator, Education; Language teacher and events manager. 

• Experience in project planning and management skills with ability to prioritize/manage multiple projects simultaneously to completion. 

Crimson Cobalt Group                                                                                March 2016 - July 2017 Site Engineer 

• Experience in Conducting and supporting for resources planning, team management, performance analysis, result presentations, technical documentation and valuation to execute better customer services. 

• Coordinated in Setting up the site completion time line and supervised the timely and quality driven project progress with quality communication with C-level executives, also gained experience working in MS office. 

• Guided in start-up ecosystem and tactful execution of all technical issues which occurred during the installation, with professionalism, recognised by senior management. 

Pawan Gyan Vigyan Sansthan                                                       January 2015 - February 2016 Instructor 

• Actively supported in various customer projects & guided them in their endeavours. 

• Managed students to provide them with the guidelines of PLC, SCADA, and robotics. 

• Dealt tactfully and professionally with difficult problems asked by the students. 

• Handled management department with the precise consultation as per the need.

Northumbria University, London, United Kingdom                                                   2021- 2023 MSc International Project Management

Subjects:

LD7160 - Managing Programmes and Projects

LD7161 - Strategic Management

LD7164 - International Financial and Contractual Management

LD7162 - Research Methods for Professional Practice

LD7166 - Project Management in Global Organisations