Scarlett Crofts

A Mobile QA with 3 invaluable years of building, testing cloud based software products and mobile applications. Looking for the next opportunity to further develop my skill set and build on my engineering experience.

My attention to detail and analytical mindset allows me to effectively identify and troubleshoot issues, ensuring the delivery of a high-quality software product. Proven by my regression testing of the entire Android and IOS app that resulted in 0 defects over a significant time period. I am accountable for currently but not limited to; leading testing efforts on complex projects, building test strategies and test cases for new business directions, manual, automation tooling and regression testing across tablets phones and iPads. I am proficient in Android studio, Xcode, Jira, JMeter, Lambda Test, Maestro, Conductrics, Jenkins, Postman, SoapUI, Split, Bruno and Bitrise.  I understand the impact that the products I work on have, the importance of critical thinking and providing solution driven expertise within timescales. 

I am ready to take the next step in the field I am passionate about

Mobile Quality Assurance Tester, Experian PLC Nottingham July 2023 – To Present

• Assumed Test Lead position for Experian’s mobile application Login Optimisation testing for both Android and IOS
• Assumed Test Lead position for Experian’s mobile application Transformation testing for both Android and IOS 
• Assumed Test Lead position for Testing Experian’s Login transformation from IDaas to Forgerock
• Collaborated closely with product managers, mobile, optimisation and web development teams to ensure business needs are met and the application functions across platforms
• Utilise automation tools to test Experian’s mobile application via Lambda Test
• Implement automation tool to increase speed of regressed release testing via Maestro
• Implement automation tool to reduce manual efforts fortnightly via Jira
• Manually test Experian’s mobile application via Android Studio and Xcode
• Present and liaise with senior stake holders on progress and timescales of mobile feature completions 
• Defect management - Report and record detailed software bugs through Jira, reduced IOS defects by 65% in 1 month. 
• Led bug bash sessions post mobile epic completion in order to reduce, track, fix, and prioritise defects (Mural)
• Produce test plans, test cases and test strategies for new developments and continuous release testing 
• UI testing -XCUITest and Espresso (Kotlin and Swift)
• Lead mobile features consisting of defining dependencies and implementation needed for incremental planning
• Experienced in mobile compatibility testing via physical devices and Bitrise to ensure comprehensive test coverage
• Lead sprint stand up, retrospective sessions, refinement sessions and knowledge sharing sessions
• Utilise consumer feedback to produce features to improve testing and optimise Experian’s mobile application
• Delegate, review work, train and mentor new members of the mobile team 

Graduate Software engineer, Solution Engineer, Experian PLC Nottingham - March 2022 - July 2023

• Integrating several consumer and commercial bureaus data links into PowerCurve Customer Acquisition (PCCA) - BuyNowPayLater, TransUnion, CrossCore, KYC 
• Building flows, components, scripts, fields and imported content in Origination Design Studio (ODS) 
• Experience working with Jenkins, Bitbucket, Yaml and Simulators
• Lead on Elastic Kubernetes service (EKS) migration
• Designing, building and manually tested new screen features 
• Building test cases via SoapUI to end to end test applications
• Regression testing entire solution pre usecase client upgrade, removing defects in production
• Experienced in testing simulators and production test environments
• Performance testing via JMeter parallel bureau application calls before handing over to QA team
• Documenting new processes and created client facing documentation 
• Testing Databases via SQL queries and column ordering scripts

Graduate Software engineer, Client Specialist, Experian PLC Nottingham - March 2021 - March 2022

• Onboarded Consumer and Commercial clients to PCCA - fastest integration reducing go live time from 5 weeks to 3
• Set up and configured solutions for clients needs following documentation via Strategy Design Studio (SDS)
• Several bureau integrations and client strategies end to end tested, via Postman
• Supported commercial clients throughout their integration and early life support on client daily calls 
• Lead PCCA pre-sales calls
• Performance tested PCCA end to end application pre go live

Website Content Administrator, Seal Calibration, September 2020 - February 2021 

• Create, manage and update products/customer-facing content 
• Organise and prioritise my independent workload 
• Publish content adhering to deadlines
• Conduct data research and report findings to the office manager
• Calculate pricing/retail pricing/VAT structures
• Manage the compatibility of a variation of products across multiple browsers and devices

MSc: Computing Systems - Nottingham Trent University, September 2019 - October 2020 

BSc: Applied Sport and Exercise Science Northumbria University, September 2016 - July 2019

A Level | ICT, English Language, Physical Education | The Southwell Minster School

AS Levels | ICT, English Language, Physical Education, History | The Southwell Minster School 

School GCSEs | Maths, English, Science, Spanish, ICT, Physical Education, History | The Southwell Minster School