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Shadi Kalafchi

Shadi Kalafchi

Client Service Professional

Tourism / Travel / Hospitality

London, Greater London

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About Shadi Kalafchi:

I have been in customer service for over 4 years my experiences have helped me understand the importance of client satisfaction. I am also a skilled photographer, with a deep understanding of photography as well as the equipment needed to take quality photos.

Experience

I have been in Client Service and Hospitality sector for more than 5 years always passionate to improve the Client Service in to wonderful experience and memory. 
My work not just taught me Administrative tasks or skills but significance of communication and establish dialogue contextually to build relation with clients. 

I have worked for Aman Tokyo known as one of 5 start hotel as well as Marriott Hotels using Property Management System as well as own platforms. 

The experience of utilizing platforms led me to learn importance of smoother operations and liaisons among different departments ensure the seamless service to fulfill client needs. 

Education

I have associate degree (2 years course) in photography from Nippon Photography institute. 

Additionally graduated from Kanto International High School English course. 
 

Both above schools are from Tokyo, Japan

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