Shalma Begum

As a recent psychology graduate, I am eager to begin my career as a psychology professional and make a 
positive impact in the lives of individuals and communities. With a bachelor’s degree in psychology, I have 
developed a strong foundation in the principles and theories of psychology, as well as gained practical 
experience through internships and research projects.
I am passionate about providing evidence-based care to diverse populations and have developed skills in 
conducting psychological assessments and providing therapy to clients with a variety of mental health 
concerns. I am committed to continuous learning and professional development and am enthusiastic about 
contributing to the field of psychology through research and practice.
I am a dedicated and compassionate individual with strong communication and interpersonal skills. I am 
eager to collaborate with interdisciplinary teams to provide comprehensive care to clients, and am 
committed to upholding ethical standards in all aspects of my work as a psychology professional.

Tesco metro | Unboxed new merchandise 
and restocked shelves in appealing and 
organised arrangements to promote items. 
Communicated with customers about 
offerings, including policies, restrictions 
and refund policies. Demonstrated 
products to customers, discussed features 
and redirected objections to capture sales. 
Stayed up to date on store promotions, 
payment policies and security practices. 
Observed customer behaviours to identify 
security threats and escalate concerns to 
supervisors. 
customer Assistant
01/2019 - 09/2021
• Unboxed new merchandise and restocked shelves in appealing and 
organised arrangements to promote items.
• Communicated with customers about offerings, including policies, 
restrictions and refund policies.
• Demonstrated products to customers, discussed features and redirected 
objections to capture sales.
• Stayed up to date on store promotions, payment policies and security 
practices.
• Observed customer behaviours to identify security threats and escalate 
concerns to supervisors.
The Mallards 5 Dynevor Rd, Bedford MK40 
2DB
voluntary work
09/2018 - 06/2021
• Utilised practical communications skills to maintain and build positive 
client relationships.
• Charted daily information such as mood changes, mobility activity, 
eating percentages and daily inputs and outputs.
Henrietta House 3 Dynevor Rd, Bedford 
MK40 2DB
voluntary work 
09/2019 - 05/2020
• Monitored ongoing care and proactively corrected problems.
• Increased use of preventive care to reduce readmissions.
• Met with patients and families to discuss future care and plans of 
action.
Annandale lodge,
voluntary work 
09/2017 - 06/2018
• The skills that I have acquired from volunteering at various care homes 
are.
• I maintained a clean and well-organised environment to promote the 
resident's happiness and safety.
• I maintained confidentiality and compliance standards at all times.
• Worked to help the residents improve their outlook and daily life 
through compassionate care

University of Bedfordshire
2023
Psychology – achieved 2:1
Bedford College
2020
Health and Social Care Level 3, year 1, - B, Year 2 - C
Bedford College
2017
Health and Social Care Level 2 - C
Biddenham Upper School
2016
English C -Art – B Maths C -Media Studies B -Science C -, Law C (Pass), Health and Social Care - B