shannon Wilson

WORK EXPERIENCE

Co-operative Funeralcare - Funeral Operative

01/2022 – Present

• Answering the telephone in a polite and efficient manner whilst taking, recording, and forwarding accurate messages
• Assist doctors and corners to units for examination of the deceased
• Liaise on behalf of client with solicitors, government agencies, hospitals, and crematorium offices, in accordance with clients and deceases wishes
• Daily banking of monies received in settlement of funeral accounts and analysing petty cash records, processing of card payments and cheques
• General office administration including photocopying, faxing, and filing

HML Digital - Co-ordinating manager

11/2019 – 10/2022

• Determine which candidates would be suitable for new positions.
• Review financial statements and other reports prepared by staff accountants or in-house accounting departments
• Monitoring productivity and performance levels within the budget requirements by coordinating with departments to ensure that projects met deadlines
• Reviewing applications for loans, leases, or other types of contracts to ensure that all information is complete and accurate
• Generate company policies and procedures and implement them in the workplace

Teresa Tarmey Clinic - Front of house/ Personal assistant

03/2019 – 10/2019

• Process payments, consolidate end of day reports and bank incomings/outgoings weekly
• Building rapport with clienteles by going above and beyond to ensure they were comfortable with their treatments
• Ensure the Clinics are appropriately staffed and maintain stock levels by checking stock to determine inventory level
• Coordinate and lead the activities of the other team members by adopting a ‘lead from the front’ attitude
• Assisting with any necessary additional support to the Executive Assistants and to the CEO

Putney mead Surgery – Supervisor

04/2019 – 11/2019

·       Welcoming visitors by politely greeting them in person or via the telephone

·       Dealing with enquiries by answering or referring colleagues, patents and external organisations to the person in charge in a professional and prompt manner

·       Managing referrals, prescription queries and updating patient files and medical history

·       Assisting help to manage information among patients, doctors, nurses and senior management

·       Chaperoning doctors and nurses when required

Exemplar Education - Administrative Assistant\Tele-Appointer

07/2015 – 11/2018

·       Composed, revised, and proofread corporate communication and marketing materials

·       Act as appoint of contact between the executives and external clients

·       Diary management, arrange appointments and minute taking in corporate meetings

·       Handle queries and request appropriately via liaising between key colleagues and clients

·       Creating and maintaining office filling systems