Sharifah Mohamed

I am a dedicated professional with a strong background in food and beverage, particularly as a barista, bringing 3 years of experience and a passion for excellence. My expertise includes excellent communication and interpersonal skills, problem-solving and conflict resolution, and time management and multitasking., and I pride myself on my ability to I pride myself on my ability to deliver exceptional service, creating positive and memorable experiences for customers.. Known for my strong communication skills and adaptability, I thrive in dynamic, fast paced environments and am committed to continuous learning and growth. I am motivated by the chance to make a positive impact and contribute effectively in any role I undertake.

I have a wide range of experience from working in customer-focused roles at Starbucks, petrol station and Ben & Jerry's. I developed my customer service abilities at Ben & Jerry's by making sure that every customer had a great experience through tailored interactions. After making the transition to Starbucks, I mastered my barista skills and became an expert at creating unique, premium coffee beverages while upholding the highest standards of efficiency and cleanliness. My experience working at a petrol station also improved my knowledge of health and safety procedures, stressing alertness and proactive risk management in a high-risk setting. I'm dedicated to providing outstanding customer service, skilled at multitasking, and always looking for ways to advance my career.

I completed my A-levels in Art, Psychology, and Politics, which provided me with a well-rounded foundation in critical thinking, creativity, and understanding human behavior. These subjects sparked my passion for exploring the complexities of the human mind and society. Currently, I am pursuing a degree in Psychology at Coventry University, with a keen focus on social pyschology as well as clinical, focusing on developmental disorders and how to treat and diagnose them. My academic journey has not only enhanced my analytical skills and research abilities but also deepened my fascination with psychological principles. I am dedicated to applying my knowledge to contribute effectively in roles that demand empathy, problem-solving, and a profound understanding of human interactions.