Shaun Cameron

Emerging from a rich background in customer service and IT, my recent endeavors have solidly entrenched me into the realm of cybersecurity. The journey through Masterschool has been transformational; there, I collaborated with industry leaders, delved deep into AWS, virtual labs, and most significantly, understood the myriad facets of cybersecurity through both theoretical and hands- on experiences.

In addition to my studies, I've enriched my knowledge base with certifications in CompTIA Security+, Google Cybersecurity, and AWS Cloud Practitioner. I'm currently pursuing the CompTIA CYSA certification, underscoring my insatiable thirst for learning and evolving. With an innate passion for problem-solving, coupled with my newfound skills, I'm bursting with anticipation to practically apply my learnings and safeguard digital landscapes. My journey has taught me that cybersecurity is not just about protection but also a profound form of customer service, ensuring peace of mind for users and businesses alike.

Social Media Manager Baby Zara Ltd - Edinburgh April 2021 to
Present
• Instrumental in launching and scaling Baby Zara's digital presence to over 1.7 million followers across various platforms.
• Leveraged data analytics to extract insights from website and search engine metrics, driving business decisions.
• Contributed to the IT, HR, and Marketing divisions, aiding in the overall business growth.
Corporate Card Support HSBC (Sykes) - Edinburgh October 2020 to September 2021
• Delivered top-notch service to high-value Global Liquidity and Cash Management clients, consistently exceeding expectations.
• Managed and resolved client inquiries promptly, reflecting in enhanced client satisfaction.
Pensions Advisor AEGON - Edinburgh February 2018 to October 2020
• Provided exemplary customer service in a high-paced pension department, resolving inquiries efficiently.
• Demonstrated adaptability and prowess in handling multifaceted customer queries, ensuring client satisfaction.
Sales and Marketing Executive Cleanmaster/Supplymaster - Dumfries May 2016 to February 2018
• Initiated and led promotional campaigns, steering them to success and achieving revenue targets.
• Leveraged tools like Microsoft Office, QuickBooks, and various social media platforms to optimize marketing

CORE QUALIFICATIONS
• AWS Certified in cloud practitioner.
• CompTIA certified in Security+ and working towards CySA.
• Graduated a short- term study course on intermediate Python.
• Google Cybersecurity Certified.