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Sheryl Ann Muana

Sheryl Ann Muana

Quality Assurance Specialist/Customer Service

Administrative

Shrivenham, Vale of White Horse District, Oxfordshire

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About Sheryl Ann Muana:

With 15 years of experience in operational excellence, and organizational development across software, trading, sales, telecommunications, and quality control, I excel as a Senior Quality Analyst and Administrative Professional. I thrive in multitasking, data and task prioritization, ensuring projects are completed accurately and on time. Skilled in communication and detail-oriented, I've successfully served in roles like QA Analyst, Training Facilitator, and in Sales Specialist and Customer Service. My commitment to excellence drives success in every project.

Experience

I have more than 15 years of working experience in various domains such as IT and Software, trading, auto & property insurance, sales and marketing, telecommunication, customer service, quality control and education. She is fully skilled in executing any tasks associated with the position.  However, she especially excel at identifying and communicating with potential clients, developing and implementing process and procedures, time management, written and verbal. Throughout the years, she has demonstrated numerous times of a great player with exceptional communication skills and ability to function and operate under pressure. As a detail oriented and organized professional,  she takes pride in completing assignments on time and with quality and accuracy.

Education

Bachelor of Arts in Political Science (AB PolSci), March 2006 in MSU- Iligan Institute of Technology Philippines and I took up Masters in Special Education (MSPED), September 2010 in Cebu Technological University Philippines

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