Shinjini Chakraborty

I have strong communication and problem-solving skills, honed through three years in the cafe industry, including a supervisory role. I excel at managing teams, handling customer inquiries, and ensuring smooth operations. Additionally, my experience as an English tutor has enhanced my ability to provide clear instructions and support to diverse individuals. I am organized, calm under pressure, and dedicated to delivering exceptional customer service.

I have three years of experience in the hospitality industry, progressing from an associate trainee to a supervisor, where I developed strong leadership, customer service, and operational management skills. Prior to that, I worked as an English tutor at Ideal Tutorial Coaching Centre, teaching high school students, and as a primary tutor at Anandadhara Primary School, enhancing my communication and instructional abilities. Additionally, I was a self-employed English tutor for one year, providing personalized language instruction. My diverse background equips me with excellent interpersonal, organizational, and problem-solving skills, making me well-suited for customer-facing roles.

I have a strong educational background in English, which has provided me with excellent communication and analytical skills. My studies have equipped me with the ability to effectively convey information, engage with diverse audiences, and provide exceptional customer service. This foundation supports my professional experience and enhances my capability to excel in customer-facing roles.