Shivashish Mukherjee

Strategic Key Account Manager with a unique combination of psychological acumen, business intelligence, and technical expertise. I excel at cultivating strong client partnerships, enhancing retention, and delivering bespoke solutions that align with business objectives. Backed by a foundation in computer science and advanced strategic marketing, I employ data-driven insights and human-centered strategies to build trust, drive performance, and achieve sustainable growth. With a proven history of driving revenue growth and executing impactful strategies, I am committed to delivering exceptional client value and measurable results. Let’s connect to explore how I can help elevate your business outcomes.

Versatile and results-driven professional with experience in account management, customer experience strategy, and business development. Proven ability to drive client relationships, streamline operations, and optimize sales cycles. Hands-on experience with renowned brands like Cadbury, Heineken, and B&O, as well as expertise in psychological safety within Key Account Management. Strong analytical skills in data-driven decision-making, coupled with a strategic marketing mindset. Currently aligning expertise to enhance customer retention and operational efficiency in consulting and shared services

Master’s degree in Strategic Marketing with a focus on psychological safety, customer retention, and Key Account Management. Specialized thesis in data mining, blending technical expertise with consumer behavior insights. Strong foundation in business strategy, market research, and brand positioning, complementing hands-on experience in client relations and account management