
Melinda G
Customer Service / Support
About Melinda G:
I have been involved in thorough research, competitive and influence analysis, event planning, managing inventory, assisting with database management and other special projects, photocopying, running errands, distributing mail, answering in-coming calls, correspondences and data entry. I have followed up on both internal and external enquiries from service users whilst ensuring the provision of a high standard of customer care.
Experience
- Group discussions and handling independent tasks made me a bootstrapper and hands-on result oriented individual.
- Ability to handle priorities and effective time management skills
- Ability to interface with a variety of personalities and with persons at different levels of experience
- Attention to details and capability to work effectively within a given framework/condition
Education
Project Experience- Smartphone Growth – May 2011 – September 2012
- User Engagement
- Research skills
- Software Development
- Evidence of design for the user -Early and continuous user involvement, rapid prototyping to supply user feedback, and usability evaluation of the final product.
- Evidence of good software engineering practice -Requirements analysis, specification, design, modular implementation, testing, documentation and use of CASE techniques.
- To present the work to a wider audience unfamiliar with the project
- To provide a written record for future reference by users of your software and further developers of your work
- To demonstrate the student's skills in writing and structuring a report.
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