Shree Morar

Care-focused professional with substantial experience in healthcare administration and patient satisfaction. Skilled in managing patient schedules, co-ordinating medical appointments, and ensuring smooth and efficient operations in fast-paced medical setting. Adept at maintaining/updating patient records; enabling seamless communication between patients, healthcare providers, and insurance companies’; and managing doctors’ diaries. Committed to provide exceptional patient care and foster positive, stress-free experience for patients. Adept at monitoring inventory and placing orders, addressing patients concerns, and complying with HIPPA regulations. Strong organisational and interpersonal skills, able to work well under pressure and prioritise tasks effectively.

In my search for a new challenge where I can leverage my experience as a Receptionist / Administrator, client care co-ordination, workload prioritisation, appointments scheduling, client issues resolution, reporting & documentation, compliance & regulations, clinical operations management, and cross-functional communication, I was pleased to find an opening for a Receptionist role you have vacant. Eager to learn more about this exciting opportunity, I have enclosed my CV for your review.

As my career profile illustrates, I am ready to make an immediate and longstanding contribution to the company. Having served as receptionist/ administrator in different fields, my skill set is well suited to your needs. I know what it takes to balance competing tasks, adapt to shifting priorities, and proactively address emergent issues. Additionally, my talents in communication and relationship building will enable me to seamlessly integrate with your team and provide exceptional service to your clients.

Further, please consider the following achievements of my working experience: 

• Opening and closing of the ward.
• Greeting patients face to face and registering patients on DGL and Meditech.
• Management of consultant diary – Booking patients appointments
• Booking of procedures 
• Prepping clinic lists for the consultant and ensuring all accurate documentation is present. 
• Answering telephone queries and emails from patients and other healthcare providers.
• Taking payments/dealing with insurance companies.
• Obtaining referrals from other clinics and hospitals and delegating to the correct departments or consultants. 
• Scanning patients notes and referrals.
• Sending patients correspondence to consultants and Gp’s to review and upload on patient file records.
• Ordering of equipment/supplies for the office.

In me, the company will gain a diligent, goal-oriented professional with the agility, dedication, and focus required to successfully fill the role of a Receptionist/ Administrator. As such, I would welcome the opportunity to meet in person and discuss this opening in detail with company. 

Thank you for your consideration. I look forward to hearing from you!

Education

BSc (Hons) Business & Management with Human Resource Management |                          October 2010 – July 2013       

Second Class Honours (2:1)

University of Westminster, London 

Diploma in Business Management                                                                                      September 2008 – July 2010

Harrow College, London