
Sophie Swain
Customer Service / Support
About Sophie Swain:
I am an enthusiastic and hardworking individual. always willing to learn and be the best I can be.
Experience
Enthusiastic and adaptable professional with over 20 years’ experience across customer service, administration, and business ownership. Having successfully founded and managed a beauty business for 10 years, I developed strong skills in client care, problem-solving, and operational management while balancing multiple priorities. My career has also spanned roles in customer support, retail, and personal assistance requiring empathy, active listening, and the ability to handle complex queries with professionalism.
I bring a proven ability to build trust with customers, resolve issues quickly, and work collaboratively within teams.
Education
- I am ample transferable skills learnt from working with the public, running a business and how best to accomadte customer experience.
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