Sophie Williams

Sophie has 2.5 years of consulting experience in strategy, transformation, and technology enablement across sectors undergoing digital and sustainability-led change. She brings strong skills in strategic planning, stakeholder management, and delivering large-scale transformation, with a solid foundation in analytical problem-solving, governance, and driving operational and cultural change. She is adept at developing strategy, performance monitoring, and communicating insights to diverse audiences.

Beyond consulting, Sophie has a deep grounding in sport. A former national-level swimmer turned coach, she is now an avid runner and HYROX competitor, representing Nike’s first hybrid racing team and championing everyday athletes. She is motivated to apply her strategic expertise and sporting ethos to roles that advance innovation, sustainability, and community impact within the sports sector.

Energy Sector – Regional Energy Strategic Planning (RESP): Discovery, Design & Delivery

• Secured £2.7M in sales by helping win this strategic programme, later leading delivery across multiple phases.
• Developed the 2025 high-level programme plan, integrating timelines, dependencies, and milestones across 10 interdependent workstreams.
• Led workshops and bilateral sessions with gas networks to define stakeholder requirements and align on network modelling approaches.
• Designed external governance structures, including terms of reference, membership criteria, and voting rights.
• Acted as workstream lead, managing governance pathways and aligning programme-level milestones for successful delivery.
• Supported development of service definitions and technical requirements, mapping user journeys and pain points.
• Created comprehensive roadmaps, including technology and data strategies, and detailed POAPs for 6- and 12-month horizons.
• Evaluated L1–L3 capabilities, identifying gaps and partnership opportunities.
• Established RAIDD logs and implemented triage systems for strategic decision-making and approvals.
• Analysed internal performance metrics to identify opportunities for continuous improvement and operational efficiency.

Energy Sector – Technology Platform: Customer Information System, Customer Relationship Management & Value Case Assessment

• Developed a structured framework for platform selection and transformation planning for CIS, CRM, and billing systems.
• Defined business outcomes, prioritised evaluation criteria (migration speed, CX uplift, cost-to-serve), and created a scoring methodology for vendor comparison.
• Enabled rapid, evidence-based assessmentsand supported value case development through comparative analysis and roadmap alignment.
• Prepared high-quality reports and dashboards for executive audiences to support data-driven decision making.
• Used data analysis to identify performance issues and risks, collaborating with policy teams to design and implement strategy interventions.
• Delivered high-quality presentations and reports to executive and external stakeholders, supporting decision-making and programme direction.

Energy Sector – Connections Reform Programme

• Drafted and refined code modifications for new electricity grid connection processes.
• Contributed to governance documentation and evaluated business requirements for alignment with project goals.
• Collaborated on foundations for a wellbeing framework within programme delivery.
• Managed multiple workstreams, prioritising effectively and ensuring timely delivery of strategic projects.

Energy Sector – DevSecOps Model

• Proposed a DevSecOps model integrating hierarchical and network structures to optimise delivery and demand intake.
• Assisted in establishing governance frameworks and drafting terms of reference for new forums.
• Contributed to a business partnering method to ensure collaborative value creation across DD&T.

Energy Sector – Portfolio Assessment

• Conducted analysis of existing portfolio prioritisation processes.
• Configured client-specific environments in Jira, Confluence, and Plans, designing tailored dashboards for role-specific views.
• Created user-friendly guides and facilitated workshops to enable effective tool adoption.

• MSc International Business & Management, University of Manchester
• BSc (Hons) Management (Strategy, Innovation, Entrepreneurship), University of Manchester
• Professional Scrum Product Owner I
• Microsoft Azure Certification 1
• ITIL4 Foundations
• Jira & Confluence Fundamentals