Stella Gardner

I am a highly motivated, enthusiastic and organised individual with proven experience of management and operational procedures within the hospitality and service sectors. I am passionate about high-quality customer service and deliver successful outcomes through personal commitment, effective communication and by fostering a collaborative culture that inspires others.  I am reliable, creative and proactive and enjoy implementing new working methods and other initiatives that help improve effectiveness and drive efficiency. I adopt a hands-on, personal approach that resonates positively with both colleagues and customers.

• Project and secretarial management 
• Leadership of teams/individuals and associated staff management / coaching and recruitment 
• Creation, implementation and monitoring of operational procedures and working methods
• Events management: organisation, coordination and supervision of business and social events 
• Health and safety, due diligence and safeguarding within the food and beverage sector
• Records management, inventory management and stock control 
• Supplier, time and complaint management 
• Dedication to providing high levels of customer service

Northolt High School

GCSE grade's achieved