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Kirkcaldy
Steven Allan

Steven Allan

Complaints Manager

Accounting / Finance

Kirkcaldy, Fife

Social

About Steven Allan:

I work in pension complaints, solving problems, maintaining customer relations, correcting financial detriment and communicating outcomes to customers and businesses 

Experience

Current role, Complaints Manager for Diligenta.

September 2018 - June 2024.

Sainsbury's Bank, Customer Service Advisor for credit cards. Role has seen me communicate with customers on a daily basis, solving problems, answering questions and making adjustments to customer accounts.

 

January 2013 - September 2018.

Lloyds Banking Group

Credit Card Disputes and Section 75.

Roles involved investigating issues with purchases, strong time management and book keeping skills, excellent communication skills and problem solving ability.

Education

Master of arts degree in Geography and Environmental Science

 

Scottish Highers in English, Business Management, Geography, ICT and Chemistry

 

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