theo alexander

Proven success in transforming entities with multi-million pound budgets, adept at driving exceptional project outcomes to specified timelines. Skilled in cultivating collaborative partnerships and networks, keenly focussed on delivering high-quality results. Experienced in overseeing multifaceted projects to completion, with emphasis on effective communication, budget management, and operations. Possesses a strategic mindset and ability to navigate complex environments to consistently meet project goals and exceed expectations. Committed to excellence and continuous improvement, with demonstrated ability to adapt to evolving project requirements and deliver innovative solutions.

Bespoke Furniture | Highgate, London                                                                                                     2019 – Present

Owner/Director, Artemis London

Drive significant growth over a five-year timeframe and execute plans to achieve a seven-figure turnover without financial investment. Set company apart by prioritising quality and providing exceptional customer experiences with keen focus on establishing a renowned position in the industry.

Key Contributions:

• Transformed a startup into a £1.5+ million turnover business within a five-year period.
• Successfully integrated nearly 5000 customers into the client base through strong management skills.
• Sustained highest star rating on Etsy platform, showcasing a dedication to excellence and customer satisfaction.
• Ensured process and performance improvement by overseeing dynamic team of over 15 employees and contractors.
• Guided company projects through periods of adaptation and expansion, supervised production of thousands of handcrafted furniture pieces, improved average order value, and enhanced brand recognition.

Retail & E-Commerce | West Hampstead, London                                                                                        2016 – 2018

Business Administration & Operations Coordinator, Season

Maximised business administration and operations project impact by streamlining stock management, overseeing store operations and staff and crafting innovative strategies for the Managing Director. Conducted thorough financial oversight and sales analysis to ensure project success while focusing on continual improvement. Oversaw procurement responsibilities by fostering relationships with global vendors to optimise the supply chain.

Key Contributions:

• Emphasised brand representation and improved customer experience.
• Encouraged transparent communication within team to uphold consistency in operational strategies.
• Boosted business efficiency using software solutions for detailed analysis through optimised operational processes.
• Spearheaded shop renovations, enhancing visual merchandising, window displays, product selection and brand identity to effectively attract and engage customers.

International Conflict Prevention NGO | Old Street, London                                                                          2014 – 2015

Operations Officer, Saferworld

Spearheaded operational initiatives to optimise project risk analysis, streamline event management, enhance logistics coordination and conduct international affairs project research. Engaged in booking transportation and accommodations to ensure seamless travel for staff, coupled with proactive correspondence handling to exemplify professionalism and efficiency. Collaborated with HR, IT, facilities and finance departments locally and globally across five continents to streamline administrative processes.

Key Contributions:

• Enhanced organisational analysis by developing quantitative risk matrix.
• Enforced health and safety policies, initiated induction programmes for new hires and fostered safe work environment.
• Demonstrated organisational expertise in document preparation, call management and implementing cost-saving measures to optimise office budgets.
• Recognised for exceptional office management proficiency, excelling in meeting coordination, database maintenance and event organisation with meticulous attention to detail.

Education

Master’s International Security Merit | University of Bath - Bath, England

Bachelor of Arts in Politics & International Relations 2:1 | Oxford Brookes University, Oxford, England

A-Levels in Law, History, Politics BBC | Beechen Cliff School - Bath, England