Tom Wormell

Being a naturally outgoing and friendly individual I believe that success is found through strong relationships and cooperation leading me to a passion for the hospitality industry. Through a variety of relevant work experience I have developed a high level of interpersonal communication skills and team working abilities.

Bartender and Server - May 2023-present

Bartender and Server at the William Morris Wetherspoon’s

• Worked in busy pub in the city centre, efficiently making drinks and providing a professional, friendly customer experience 
• Memorised over 40 different Wetherspoons menu items including daily specials and a large wine menu
• Improved ability in assessing guest demeanour and bringing intoxicated behaviour and underage drinking to the attention of managers

Work experience at the Plough pub (Server) - 2022

Gained experience in the kitchen and waiting tables

• Gained vital time management skills by multi tasking while preparing different meals
• Learnt professional presentation skills in plating and cocktail execution  
• Seated dinner guests, relayed specials and served authentic British and French cuisine. 

Mcdonalds Crew member - May-September 2021

A summer job working in fast food

• Learnt to collaborate effectively with team members in a high-pressure work environment to deliver customer orders promptly and accurately
• Picked up vital lessons in communicating with customers in a professional, friendly manner. 

Christmas supermarket retail assistant - 2022

A job during the winter season

• Was in charge of keeping track of stock and keeping shelves full
• Worked behind the till, improving my ability to handle customers and increasing customer satisfaction

Abingdon School - A level results (2023)

Mathematics A*, Further Mathematics A*, Chemistry A*, Economics A

GCSE - Grade 9 (2021)

English Language, English Literature, Mathematics, Additional Mathematics, Triple Science, Geography, History, French, Drama

Smart Serve Ontario qualification (2023)