Tracey Mbumba

Currently seeking a flexible part-time or full time job. I am well-aware of the importance of attention to detail and safety in fast-paced environments. I am confident that these skills will translate well to any role that requires precision and quick thinking. My ability to work well as part of a team, as well as my excellent communication skills, make me a valuable addition to any organisation.

Remote Intern - Bright NetwOrk Internship Experience UK - Business, Operations & Marketing, 12-14th July 2021 
Digital marketing strategy work sample Completed for Google.
Analysing client brief, Creating strategic plans and working under time restraint.

Customer Service Sales Assistant - The Dune Group , Airside Gatwick Airport, Apr 2018 - Aug 2019 
Exercising good team spirit especially when working in small teams during intensively busy periods Persuading and negotiation encouraging up-sales of compatible items.
Working towards achieving weekly KPI and sales targets, in effort to achieve stores sales targets. Anticipated customer needs to provide high quality services representing brand standards and values.
Working at Dune I learned to value the customers time, be friendly and accommodating; providing myself as an asset to their in-store experience

Customer Service Assistant - New Look - crawley West Sussex , Jul 2016 -Mar 2018 
Maintaining organisation in store and curated displays of rotating seasonal clothing and accessories.
Aiding customers to amplify in-store experience e.g opening store memberships, offering delivery to home address and processing click and collect orders.
Processing delivery and replenish stock.
Guided customers through the process of finding their ideal styles
 

Kingston university (Kingston Business School)

Bachelor Of Science With Honours in Business Management

Grade: First Class - Award Date: 16/Jun/2023