Tugrul Ahmed

I am a shop assistant with a strong background in IT systems and administrative tasks. With a passion for technology and a keen eye for detail, I bring a unique blend of customer service and technical skills to my role. I thrive in fast-paced environments, where I excel at assisting customers while also ensuring the smooth operation of IT systems and handling administrative responsibilities efficiently. My goal is to provide exceptional service and contribute to the overall success of the team.

Shop Assistant, Orpington Express Dry Cleaners

2022 – present | London, United Kingdom

• Provide customer service face to face & through the telephone, handling inquiries and managing transactions.
• Process orders through a ticket system, handling garments and ensuring they're packaged correctly and quickly.
• Maintain a clean and organized workspace, upholding hygiene and quality standards to customer expectations.

Content Creator, Freelance

2022 – Present | London, United Kingdom

• Develop engaging and relevant content such as blog posts, social media, and video content relating to Technology.
• Perform self-conducted data analysis to assess the performance of content across various platforms

Construction Labourer, Cuffe Plc

2021 – 2022 | London, United Kingdom

• Contributed to the construction project by assisting with site preparation, material handling, equipment operation, and overall project execution while prioritising safety and working effectively within a dynamic team.

University of Greenwich, Business Computing BSc (1st Class)

2017 – 2020 | Greenwich, England