Vishal Saigal

I am a Group Product Manager at Checkout.com, a leading global fintech company that offers payment solutions for merchants across various verticals. With over 11 years of experience in building consumer Internet products, I have a strong background in banking operations, customer relationship management, and structured thinking. I am also a Certified SAFe® 5 Agilist, which demonstrates my ability to apply lean and agile principles at scale.

As the leader of the Finance and Treasury Service, my mission is to build trust and confidence around Checkout.com's financial data. I oversee the product strategy and key results for innovative products such as Transaction Ledger and Financial Reconciliation, which enhance the financial infrastructure and reporting capabilities of the company. I manage and mentor a team of product managers and analysts, and collaborate with internal and external stakeholders, including engineers, designers, compliance, risk, finance, and third-party integrations, to ensure the delivery of optimal solutions that meet the needs and expectations of the market. I am passionate about creating value for our customers, partners, and investors, and driving growth and efficiency for our business.

With 12 years of overall product management experience; and 7+ years of experience leading product strategy and resolving complex customer pain points within the payments space, I have had the opportunity to solve complex consumer problems within:

Merchant Experience & Service | Developer centre, Portal, Onboarding, Back-office to service merchants.
Tech finance | Transaction Ledger, Reconciliation, Cash Management
Core Payments | Card, Bank, APM integration and processing, Client settlements, Bank Integration, Wallets, Pay by Link.

Data Platform | Client Balances, Billing / Invoices, Financial Reporting.

One of my key strengths is translating an organization's vision into actionable strategies and working with product team leads and stakeholders to ensure alignment across cross-functional teams. This is achieved by clear and concise communication and by managing expectations vertically and horizontally.

“At Checkout.com, I transformed the executive vision for robust financial systems into a comprehensive accounting engine that met stringent public company standards. I worked with stakeholders across all levels, from senior executives to individual product teams. We realized better ways to design the product to solve finance pain points and extend services for cash accounting, treasury, and ops reconciliation.

I believe in data-driven decision-making and rational thinking to arrive at key areas of importance and drive measurable change.

“At Paysafe, led initiatives and prioritized backlogs by quantifying the user pain points for lifts and qualifying associated effort. Change vendor for a region of low approval rates for onboarding to routing logic to local vendors to achieve higher auto approval rates, and optimize for costs and opportunity loss simultaneously."

I am confident that my knowledge in payments, strategic thinking and cross-functional team management will help further the innovation at Lloyds by conceptualising and delivering a data-driven user-centric product for customers. I am eager to learn more about this exciting opportunity and discuss how my skills and experience can propel Lloyds towards greater success. Thank you for your time and consideration.

MBA, Marketing

`BE, Computer science