Zaid Iqbal

Law student at Manchester Metropolitan University

Highly motivated to learn new skills

Dedicated Customer Service Representative dedicated to providing care for customer satisfaction

Former Law/Criminology/Film Student at Aquinas College

Adept in various social media platforms and office technology programs. 

Hardworking University Student seeking work experience.

Customer Assistant

Directed customers, served their needs and dealt with complaints.

Redirected calls to my supervisor to address any issues or concerns

Provided customers with quality assistance through phone calls

Served an average of 200 customers per day

Worked to ensure a positive and helpful customer experience.

Managed the store without needing supervision

Aided by researching laws and the market

Support Through Court Volunteer

Support Through Court is a charity that assists clients which are struggling with their legal issues due to stress or emotional and physical problems

We assist them by accompanying them to court, helping them draft relevant forms and reassuring their situation

From this, they trained us to handle clients in their most stressful moments

Secondary School - 6 in English Language, 6 in English Literature, 6 in Maths

College - Distinction in Law, B in Criminology 

University - Ongoing but 90+% on assignments