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ZANNIA BAIN

ZANNIA BAIN

Customer Experience Specialist

Customer Service / Support

London, Greater London

Social


Services offered

I offer:

Client onboarding

Client Support via email, phone, face-to-face and CRM

Assist members with deposits, withdrawals, transfers, and account inquiries.

Account updating and other Administrative Services

Transaction & Cash Handling

AML / Compliance Responsibilities

Loan & Credit Support

Approximate rate: £ 15 per hour

Experience

I am a Customer Experience Specialist with strong experience in creating a welcoming
atmosphere for all clients, building positive relationships, and supporting both clients and
colleagues to keep daily operations running smoothly and efficiently. I am highly skilled in
managing client information with care and confidentiality while ensuring every interaction is
handled with a high level of care and professionalism.

Education

Bachelors Degree- Business Management @ Edinburgh Napier University

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