Zarina Rajabu

Highly organised and detail-oriented graduate with a BSc in Psychology and over five years’ experience in customer service and retail operations. Known for reliability, adaptability, and maintaining professionalism in dynamic work environments 

 Employee & Customer Support – Experience resolving issues and

handling sensitive conversations professionally

• Administration – Organised, detail-oriented, and confident with

document handling and scheduling

• Communication – Strong interpersonal and written communication skills

• IT Proficiency – Microsoft Word, Excel, Outlook, Google Drive, Docs,

Forms

• Time Management – Able to prioritise tasks and meet deadlines

independently

• Discretion & Confidentiality – Trusted to handle personal and sensitive

information

• Team Collaboration – Supportive team member who thrives in

collaborative workspaces S

Middlesex University, London

BSc Psychology, 2:1

Relevant modules: Research methods & ethics in Psychology,

Psychological statistics & The Psychology of stress motivation and

Work-life balance