- Supporting our clients to maximise their independence and move forward with their lives
- Assisting with assessing clients' needs by writing and updating client notes
- Being a first point of call to receive and direct all customer and resident queries
- Developing good relationships with clients, helping them develop life skills
- Working with external agencies such as mental health and drug and alcohol professionals to support clients in accessing specialised support services
- Handling occasional emergency/challenging situations
- Going above and beyond to ensure an excellent service is provided to our clients
- Some health and safety responsibilities e.g. fire safety checks
- Experience of working with vulnerable adults, people with mental health needs or substance misuse
- Prior knowledge of support planning, key working, risk assessment and safeguarding
- Previous experience working under challenging circumstances
- NVQ3 in Health and Social Care, or willing to work towards is essential
- Good communication skills
- Ability to use IT systems confidently
- At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Project Worker - Bury Saint Edmunds, United Kingdom - Sanctuary Supported Living
Description
The role of Project Worker will include:Skills and experiences:
Why work for us?
We're united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
We won the West Midlands Care Employer Award , in recognition of our commitment to our staff and supporting our teams to be their best. We've also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.
We're committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we'll support you to be your best self. We'll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.
Are you ready to be your best?
Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:
Job Reference: 217219