Ihdt Coordinator - Plymouth, United Kingdom - University Hospitals Plymouth NHS Trust

University Hospitals Plymouth NHS Trust
University Hospitals Plymouth NHS Trust
Verified Company
Plymouth, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Purpose:

The post holder will be responsible for management and co-ordination of the patient caseload and discharge case managers


This will include:

  • Provide business support to the Integrated Hospital Discharge Team.
  • Manage the coordination of resources to adequately cover all whiteboards this requires knowledge and understanding of caseload pressures according to ward areas
  • Advise and provide support to Discharge Case Managers (DCM's) to ensure they adhere to process and discharge standards according to Care Act and National Discharge Guidance
  • CCoordinate all Complex Discharge referrals linking previous support packages to support MDTs in discharge planning
  • Manage the day to day recording and verification of delayed transfers of care project/service.
  • Manage failed discharges and find appropriate solutions.
  • Manage the day to day recording, verification and reporting of Delayed Transfers of Care
  • Ensuring the delivery of seamless high quality service to patients and clinical teams


Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.

'Secondment with a possibility of becoming permanent'

Please refer to full job description, these include communication and completion of DTOC codes

  • Provide complex and sensitive information to discharge case managers, Executives, Nurse Managers, at all levels within UHP and CTC.
  • Support senior management in discharge planning meetings as necessary, in the absence of the Support Manager, and compile and distribute etc.
  • Liaise with community teams in the Health community and Local City Councils.
To manage expectations and when necessary implement the reluctant discharge process.

  • Single point of contact for internal and external agencies
  • Specialty Managers
  • Team Leaders/matrons
  • Training department
  • Service Improvement Team
  • CTC
  • Specialty Managers
  • Matrons/Ward managers
  • Support and Administration Managers
  • Clinicians across a range of specialties
  • Service Improvement Team
  • Medical Secretaries
  • Training Department
  • Performance Information
  • Community hospitals external agencies.
  • Plymouth, Devon and Cornwall City Council
Analytical and Judgemental Skills.

Planning and Organisational Skills.

Physical Skills

Patient Care

Policy and Service Development

Finance

Human Resources

Information Resources

Research and Development

  • Work to the Trust values
  • Put patients first, Take ownership, Respect others, Be positive, Listen, learn and improve.
  • Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc
  • Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
  • Attend statutory, essential and mandatory training.
  • Respect the confidentiality of all matters relating to their employment and other members of staff. All members of staff are required to comply with the requirements of the Data Protection Act 199
  • Comply with the Corporate Governance structure in keeping with the principles and standards set out by the Trust.
  • Comply with the codes of professional conduct set out by the professional body of which registration is required for the post. Ensure they are familiar with the Risk Management Framework, follow policies, procedures and safe systems of work, make known any hazards or risks that they identify and take all necessary actions to reduce risk.
  • Ensure they attend Child Protection training at the appropriate level within the specified time frame.
  • Staff must comply with Safeguarding Policies and Procedures in order to promote safeguarding and prevent abuse to vulnerable people using Trust services.
  • Maintain the prevention and control of infection and fully comply with all current Trust Infection Control.
Please refer to job description for full main responsibilities of the role for band 5 IHDT co ordinator
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