Head of Quality and Governance - United Kingdom - East Lancashire Hospice

Description

Post Title: Head of Quality and Governance

Responsible to: Chief Executive

Type of Contract: Permanent

Hours Negotiable: 37.5 hours

Closing Date: 30th April 2024

Interview Date : Individually arranged

Job Advert
This post involves regular, direct unsupervised access to vulnerable adults and therefore is exempt from the Rehabilitation of Offenders Act 1974

East LancashireHospice
East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with a life limiting illness, their families and others close to them. We provide this in a number of ways; at the hospice and in people's own homes across our community of Blackburn, Darwen, Hyndburn and the Ribble Valley.

With approximately 120 employees and over 250 volunteers, our people are our biggest asset whom we value tremendously. Our services to the local community would not be possible without our motivated and caring workforce who always strive to deliver excellence in all that they do. The hospice is a unique and special place, kindness and compassion are qualities that run throughout the hospice and our people truly believe in what we do.

Head of Quality and Governance
We are currently looking for a highly motivated and skilled individual to join our friendly and focused team as Head of Quality and Governance. With enthusiasm and a positive, proactive approach, working closely with colleagues across the organisation, the successful candidate will take a lead in delivering and driving forward the Governance and Quality agenda for the Hospice. They will be responsible for ensuring systems and processes are implemented and monitored to the highest standards in order to achieve governance assurance and quality objectives across the Hospice.

The individual will be a self-starter who is used to working with minimal supervision. They will be responsible for putting in place systems and processes to deliver CQC compliance, providing guidance, advice and support in all aspects of the governance and risk agenda. This will include co-ordination of governance arrangements to ensure delivery of CQC standards, self-assessment, risk management, information governance, clinical and organisational audits, local and national guidance, directives and legislation.

The Successful Candidate
Due to this role working standalone the successful candidate must have a background in quality and governance related roles, with experience in a healthcare setting. You will be educated to degree level or equivalent, have previous root cause analysis experience, be familiar with GDPR and information governance with an in in depth knowledge of risk management. The hospice currently has 'outstanding' status, and in order to retain this, the successful candidate for this role will have strong working knowledge of the CQC regulatory framework. Given the nature of the role, integrity and trust are key personal qualities with a confident yet collaborative working style.

Please fully complete the application form and ensure you demonstrate how you meet the requirements of the role.

Equality and Diversity
We support an inclusive and holistic working environment and aim to empower our people to bring their authentic self to work. We are committed to this and so encourage applications from all individuals with the required skills for the role inclusive of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, colour, caste, nationality, ethnic or national origin, religion or belief, socio-economic background, trade union membership status, marriage, and civil partnerships. ELH is committed to equality of opportunity for all staff and volunteers.

What we offer
The salary for this role is £43,911pa working 37.5 hours across 5 days flexibly to meet the needs of the Hospice.

We have an excellent, collaborative working environment with a generous holiday allowance of 27 days + Bank Holidays with the option to buy additional days. You will have access to learning and development opportunities, ongoing training, and funded access to a private health scheme. There is also onsite parking and an onsite Café with reduced staff prices.

Aside from the terms and conditions detailed above, you will joining a very special and unique organisation, where people are at the heart of everything we do.

Interested?
For further information relating to the job duties, please refer to the job description by clicking 'Job Description' below.

Please make sure you specify which job you are applying for, and include supporting information outlining your relevant skills and experience applicable to the job.

Please note that references will not be contacted at this stage, and only shortlisted candidates will be contacted.

All enquiries and further information regarding the above can be obtained from the recruiting manager.

Alternatively, these documents can be obtained from the recruitment department on: