Operational and Performance Manager - Bristol, United Kingdom - North Bristol NHS Trust
Description
Performance and Operations Manager for Trauma and Orthopaedics
The Trauma and Orthopaedics department are inviting applications from experienced and ambitious candidates for the role of Performance and Operations Manager to join our successful team.
The post holder will be responsible for the effective management of the inpatient and outpatient performance for Trauma and Orthopaedics within the division of NMSK.
be responsible for monitoring demand for services and ensuring that the Trust achieves its key performance objectives.- be responsible for the management of the administration teams, ensuring high quality scheduling of all elective and non-elective care for outpatients, inpatients and surgical activity, including proactive patient-level management of RTT pathways.
- ensure that patients are managed in line with Trust policies and national standards for booking. lead on projects and initiatives identified by the Cluster Triumvirate and the post-holder themselves.
- deputise for the Assistant General Manager on designated projects.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.
We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialties.
Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
The post holder will be responsible for the effective management of inpatient and outpatient performance for Cluster 2 within the NMSK Division.
The post holder will manage teams to ensure high quality scheduling of outpatients and inpatient within the service, including proactive patient-level management of breaching pathways.
The post holder will be responsible for monitoring demand for services and ensuring that the Trust achieves its key performance objectives.
The post holder will also ensure that patients are managed in line with Trust policies and national standards for booking.
There is an expectation that the post holder act as lead for service improvement in operational processes to improve performance and support the delivery of high-quality, patient-centred care.
Working closely with AGM and leading on projects and initiatives as identified by senior managers and by the post holder themselves.
The post holder is also responsible for the management of overseas, Welsh and private patients income for Cluster 2 specialities.
Post graduate qualification in healthcare management or equivalent evidence of continuing professional development (CPD)
Management of clinical information systems and performance reporting
Significant experience of budgetary management including contract income
NHS or public sector experience at Band 6 or above
Knowledge of current NHS issues including performance targets
Personal Qualities and Behaviours
Flexible and adaptable approach
Southmead Hospital